```Duties```
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Maintain patient records and update medical information as necessary
- Coordinate with medical staff to ensure smooth patient flow and efficient scheduling
- Collect and process patient payments and insurance information
- Manage office supplies and maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Must know how to verify insurance information
```Experience```
- Previous experience in a medical office or healthcare setting is preferred
- Familiarity with medical terminology and procedures is a plus
- Proficiency in using electronic medical record systems (e.g., Epic) is highly desirable
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations calmly and professionally
- Detail-oriented with strong organizational skills
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Bloomfield Township, MI 48302: Relocate before starting work (Required)
Work Location: In person