Description:
We are looking for dynamic Medical Receptionist/Wellness Coordinators to staff our North Orange County clinic locations in South Orange County- San Clemente, Dana Point and Laguna Beach. Candidate must be able to commute to the these clinic locations.
The Wellness Coordinator/Medical Receptionist is responsible for assisting the clinic team on providing care to our customers in a fast-paced environment. The Wellness Coordinator will assist the Nurse with all duties while enhancing the customer experience at Hydration Room.
We are hiring for a part time Wellness Coordinator/Medical Receptionist that is able to 2-3 days a week, must have availability to work Thursday through Sunday. This position is non-exempt position and reports to the District Clinic Manager at the Hydration Room.
Hydration Room offers a competitive hourly wage, an average of $2-$4 an hour on average in TIPS and IV perks program.
Duties/Responsibilities:
-
Perform basic administrative, clerical, and technical supportive services to coordinate patient care.
-
Works with RN to maintain clinic and nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies.
-
Keeps the clinic in compliance with Hydration Room inspections before and after each shift.
-
Maintains a safe, secure, and clean environment for customers by following protocols for cleanliness in the clinic.
-
Responsible for logging in to tip system to ensure all staff is accurately clocked in-n-out for each shift.
-
Assist customers with point-of-sale system at the beginning and end of services, which includes overseeing cash shift procedures.
-
Retrieve phone messages, return phone calls, and chart documentation in a timely manner as needed.
-
New Pt call backs. If question they will get nurse or have nurse call back pt. Chart call back done
-
Stocking IV cart and the hard stock in nurse room. Notify nurse of any shortages in supplies.
-
Perform other duties as may be assigned by the clinic team, RN, or physician.
-
Acts as a liaison between management and clinic staff to ensure updates on promotions, current protocols are implemented correctly.
-
Performs other related duties as required or assigned by the management staff
Requirements:
Required Skills/Abilities:
-
Solid understanding of current medical practices and principles
-
Ability to quickly comprehend and take direction from Registered Nurse
-
Active listening and strong communication
-
Self-confidence
-
Excellent organizational skills and attention to detail.
-
Expert in customer interaction and retention
Education and Experience:
-
High school diploma or equivalent required.
-
Medical Assistant Certification preferred but not required.
-
Prior Medical Assistant experience preferred.
-
Previous Customer Service experience preferred.
Physical Requirements:
-
Prolonged periods sitting at a desk and working on a computer.
-
Prolonged periods of standing.
-
Must be able to traverse the entire facility.
-
Must be able to lift up to 15 pounds at times.