Jacksonville, FL 32257
Under the direction and supervision of the Clinical Manager, the Administrative Assistant provides general secretarial support to his/her Interdisciplinary Group (IDG).
PRIMARY DUTIES AND RESPONSIBILITIES:
Maintains seamless, efficient communication flow so that:
-
Relays verbal and telephone messages accurately and timely to the appropriate persons.
-
Notifies appropriate Durable Medical Equipment (DME) provider of patient equipment needs as appropriate.
-
Copies and distributes organization/team written communication to appropriate team members.
-
Distributes paperwork and documentation to appropriate department in a timely fashion.
-
Tracks staff time off as directed; paperwork turned in/due and communicates to manager with concerns, missing paperwork.
-
Notifies team of weekly recertifications due, and outstanding addendums via email and Backline.
-
Runs a daily Suncoast census each morning.
-
Complete CNA schedules and enters into Celltrack.
Organizes and maintains patient information for team so that:
-
Tracks team census by logging all status changes, levels of care, admissions, deaths, discharges, and transfers on a change of status form.
-
Scans designated documentation into Forcura.
-
Prepares IDG spreadsheet with recerts and inputs into Suncoast; distributes copies to team.
Demonstrating self-directing behavior so that:
- Accepts responsibility and accountability for own actions.
- Demonstrates ability to solve problems independently, when appropriate.
- Seeks supervision appropriately.
- Organizes workload efficiently.
- Accepts criticism non-defensively.
- Handles changes appropriately.
- Functions effectively in emergency situations.
- Seeks additional responsibilities as appropriate.
Participates in total organization program so that:
- Promotes organization image within the community.
- Assists with work in other areas of the organization as needed.
- Demonstrates appropriate dress and grooming per organization dress code.
- Uses chain of command for problem solving.
- Uses supplies and equipment appropriately in a cost-effective manner.
- Displays courtesy, tact, patience, and respect.
- Maintains a good attendance record.
- Keeps neat and legible written documents.
- Adheres to Compliance Program and/or Organization policies.
- Follows all safety procedures.
- Follows all HIPAA guidelines.
QUALIFICATIONS:
REQUIRED LICENSES/CERTIFICATIONS:
Current state of Florida driver’s license with driving record acceptable to Community Hospice of NE FL insurance carrier.
EDUCATION/EXPERIENCE:
Any combination of education and/or experience that would provide the required skill and knowledge for successful performance would be acceptable. Typical qualifications would be equivalent to:
-
Technical/high school diploma or GED.
-
Two (2) years of administrative experience including data entry and reporting.
-
Experience in a health care environment preferred.
-
Intermediate to advanced computer skills, word processing experience with the ability to type, file and do general clerical work.
-
Experience with Excel spreadsheets and reports.
-
Reliable transportation.
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of:
-
Must possess basic knowledge in general office procedures, computer software, office technology and medical terminology.
Skilled at:
-
Excellent grammar, spelling, telephone communication and listening skills. Ability to teach, ability to evaluate situations clearly, and communicate thoughts, ideas, and assessments accurately; and the ability to interact with supervisors, employees and volunteers working within the framework of a multidiscipline team.
-
Must be able to interpret analytical information and present findings in a logical manner.
We are an equal opportunity employer.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law.