Balanced Environments, Inc. a leading area landscape and snow removal contractor seeks motivated individuals for our Senior Business Development Director position in Lombard, IL area.
Purpose: To expand and grow our client base by attracting new customers and increasing the spending of existing customers. Maintain and expand corporate image of excellence through sales of quality products and services, servicing the customers’ needs and providing open lines of communication to our clients. Manage a team of branch level Development Directors (currently one in Lombard). Provide input and collaborate with all sales team members and mentoring of new members as required. New sales generation.
Qualifications:
1. Minimum ten years experience in sales.
2. Two-years experience in field landscape maintenance procedures or equivalent.
3. Two-years experience in field construction procedures or equivalent.
4. Degree in horticulture related field or extensive horticulture training.
Major Objectives to be Accomplished:
1. Generate an ongoing pipeline of new leads by identifying and developing strategic business relationships within our primary target markets.
2. Manage and mentor a growing team of Development Directors to achieve branch level and company new sales goals.
3. Work closely with Sales Director to create a successful processes for lead generation, competitive pricing, effective presentations, marketing support and sales team integration.
4. Increase business opportunities with our existing portfolio managers by establishing closer strategic relationships with directors and VPs.
5. Produce budgeted sales of new maintenance, large construction projects and snow contracts.
6. Increase knowledge of customer service and sales through training and practice.
7. Provide accurate job set up and follow through for all contracts sold.
8. Maintain and grow large profile/portfolio client relationships through monthly site visits and timely follow-up on requests.
9. Communication of client needs to maintenance, enhancements and snow departments, as the primary new sales contact person with the client.
Responsibilities and Essential Task Activities:
1. Develop written sales plan with SMART goals to successfully penetrate our target markets.
2. Take a lead role in trade organizations and events.
3. Accurately track all leads and prospect activity and ‘touches’ using the BEI CRM database process.
4. Proactively manage clients’ satisfaction and service delivery by anticipating potential challenges and monitoring satisfaction.
5. Review, plan and participate in internal training activities on a daily basis through support and guidance of sales manager.
6. Provide project inspection, advisement and coordination between client and maintenance, enhancement and snowplow crews.
7. Support public relations program through print materials, ads, web site, press releases, award entries, photography schedules, trade shows, networking events, etc.
8. Involvement in snow operations to include new sales.
9. Follow approved policies and procedures regarding client contact, bidding implementation, client follow-up and feedback.
10. Daily working hours to be scheduled with Sales Director. 40-65 hours per week, depending upon season and activities.
11. Act as primary initial contact person between client and company.
12. Solicit new maintenance work through approved sales process to include referrals and cold-calls, with concentration within our existing property routes.
13. Solicit new large construction work through approved sales process to include referrals and cold calls, with concentration within our existing property routes.
14. Snow sales to include referrals and cold-calls as outlined in snow plow sales plan.
15. Assist other Account Managers with customers outside of your portfolio account base when required with a mentoring role.
16. Participate in all scheduled sales meetings and sales events.
Working Relationships:
1. Sales Director: Daily to discuss daily objectives, sales goal and achieving strategic plan.
2. Sales and Marketing Assistant: Daily, or as needed for expected support.
3. Branch Manager(s): Daily, or as needed to discuss work in progress.
4. Snow Coordinator/Manager: As needed to discuss work in progress.
5. Administrative Personnel: Daily to provide information for control and reporting systems and to receive administrative support.
Authority to Act:
1. Enter into maintenance, enhancement, design/build, and snow plow contracts based upon approved estimating systems and procedures.
Standards of Performance:
1. Produce minimum new 2024 maintenance sales of (TBD)
2. Produce minimum new 2024 enhancement sales of (TBD)
3. Produce minimum new 2024/2025 snow sales of (TBD)
4. Monitor gross profit average across all sold maintenance, enhancement, large construction and snow jobs bid as per budget.
5. Promote customer satisfaction by returning phone calls within the 24 hour period and respond to bid requests within 5 business days.
6. Completion of 2024 sales plan as developed.
7. Weekly feedback reports to Sales Manager by approved timeframe.
8. Maintain high customer satisfaction ratings.
Compensation Program:
1. Annual salary/commission (with draw) to be determined based upon experience and minimum sales contributions and expectations.
2. Paid vacation as per employee handbook.
3. Paid holiday time as per employee handbook.
4. Auto allowance or company vehicle as per employee handbook.
5. Health insurance available.
6. Phone allowance available.
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Work Location: In person