```Duties:```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about country club facilities and services
- Handle guest requests and complaints promptly and effectively
- Process payments and maintain accurate records
- Assist with night audit duties as required
- Maintain a clean and organized front desk area
```Qualifications:```
- Previous experience in guest relations or hospitality preferred
- Familiarity with country club front desk operations and procedures
- Knowledge of phone systems and basic office equipment
- Bilingual skills (English and another language) a plus
- Excellent customer service skills with the ability to handle difficult situations calmly and professionally
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Types: Full-time, Part-time
Pay: $16.00 per hour
Expected hours: 30 per week
Schedule:
Work setting:
Work Location: In person