Job description
The Logistics Coordinator is responsible for securing and overseeing transportation solutions in a customer-service and sales support capacity. The position calls for highly-motivated individuals who thrive in fast-paced work environment as they oversee the lifecycle of multiple shipments from start to finish on a daily basis
- Build and nurture partner relationships with carrier contacts
- Negotiate rates with carriers to achieve optimal margins
- Update and maintain Transportation Management System (TMS)
- Able to work both independently and within a team
- Analytical and logistics planning
- Proactively identify problems and implement effective solutions
- Achieve individual, team, and company goals and objectives
- Exceptional customer service skills with the ability to negotiate rates, sell services, and build professional relationships via telephone
- Maintain regular contact with existing clients to determine shipping needs, providing responsive customer service and resolving client issues quickly and effectively.
- Communicating proactively with customers about any delays or issues with their shipments.
- Provide back-up to fellow team members as needed.
- Provide excellent customer service.
- Proficient in Microsoft Office: Word, Excel and Outlook
- Excellent communications skills, negotiating skills and persuasiveness.
- Ability to build relationships and trust.
- Ability to work in a fast-paced environment and easily adapt to multiple roles.
- Dependable, reliable, responsible and fulfills obligations.
RoadOne provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All new hires must pass a pre-employment background check and drug screen.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Commute:
- Jacksonville, FL 32218 (Required)
Ability to Relocate:
- Jacksonville, FL 32218: Relocate before starting work (Required)
Work Location: In person