Primary Objective of Position
Responsible for the successful, accurate completion of travel arrangements within great respect to guidelines of the client. Must have a positive pleasant personality.
Knowledge and Skill Required
· 2-5+ years of experience as a corporate and/ or leisure travel specialist
· Industry knowledge and reservation skills in order to book local and
national wholesalers
· Able to construct multi-segment, multi-destination international itineraries for
VIP clients.
· Microsoft Outlook knowledge, with Great Typing Skills
· Capability to manage intricate details of all client transactions
· World Geography knowledge
· Ability to meet and maintain required performance standards
· Excellent customer service satisfaction required
- Sabre GDS knowledge or any other GDS knowledge.
Major Areas of Responsibility
- Services clients that are designated as Corporate or Leisure Travelers.
- Create Domestic and International travel arrangements for clients including air, hotel, and ground transportation.
- Adhere to standards in delivering customer service including telephone etiquette, and follow customer service escalation procedures
- Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
- Perform all management requested duties as assigned.
Job Type: Full-time
Benefits:
- Health insurance
- Opportunities for advancement
- Paid time off
Schedule:
Ability to Relocate:
- Irwin, PA 15642: Relocate before starting work (Required)
Work Location: In person