Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
Skills/Qualifications
Required
- 1+ years' customer service experience
- High School Diploma/GED; Bachelor's Degree preferred
Preferred
- Experience with heavy inbound and outbound calls and transferring calls
- 3+ years' business-to-business account support
- Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
- Experience with proofreading and editing documents
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- Hazelwood, MO 63042: Relocate before starting work (Required)
Work Location: In person