Company Overview
The Eat Shop is a boutique bakery specializing in handcrafted baked goods made from scratch. The Eat Shop was established in Solon in 2021, and we have been expanding our footprint in Eastern Iowa ever since!
Whether you are looking for a fun part-time job or a rewarding career, The Eat Shop has you covered. At The Eat Shop, we put People and Pastries first.
We are committed to creating an exceptional experience for our customers by providing amazing food in a welcoming environment. Our team is professional, kind, and dedicated to exceeding expectations every time.
Apply today to become part of The Eat Shop's passionate and rapidly expanding team!
Job Title: Front of House / Customer Service Associate
- Reporting To: General Manager
- Average Weekly Hours: 4-40 hours per week
- Schedule: Flexible; open 7 days/week
- Available Hours: Flexible, anytime between 7am-3pm in Marion
Purpose of Position
The Front of House staff are the first people customers interact with at The Eat Shop. Primary responsibility is to ensure excellent customer service by creating an enjoyable experience for all visitors.
Key Responsibilities and Duties
- Provide stellar customer service, including warmly greeting visitors and responding to questions
- Perform daily operations, including but not limited to: maintaining tidy store appearance, cleaning, taking orders in person and over the phone, cashier sales, maintaining display cases
- Familiarity with The Eat Shop products to effectively assist customers
- Ensure all food is handled and served in a manner consistent with health code requirements
- Construct boxes and apply stickers to packaging to ensure consistent quality, appearance and sufficient inventory for future shifts
Work Experience and Requirements
- High school education
- Ability to operate Clover cash register system and make appropriate change
- Excellent work ethic and teamwork concepts: Positive, energetic, personable, professional
- Awareness of Front of House inventory and communicates needs to manager in a timely manner
- Follow dress code and be neat in appearance
Physical Requirements
- Frequent standing, walking, kneeling, bending and reaching overhead is required on a daily basis
- Able to stand for extended periods of time
- Must be able to lift, move and carry up to 40 pounds
Language Skills
- Ability to speak, read, write, and communicate in English; legible handwriting
- Must be able to communicate to coworkers and customers in a clear, concise and professional manner
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- No weekends
- Rotating weekends
- Weekends as needed
- Weekends only
Application Question(s):
- The Eat Shop in Uptown Marion will not be open for business until 2025. Do you understand you are applying for a position that may not start until after January 1, 2025?
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Marion, IA 52302 (Required)
Ability to Relocate:
- Marion, IA 52302: Relocate before starting work (Required)
Work Location: In person