About us
Our company that has been around for 26 years, and has success from offering a safe and fun tour for guests to dolphin watch, sail, snorkel, and relax aboard our luxurious catamaran while making wonderful family memories. With an outdoor environment and an excellent staff, we have fun at work and enjoy what we do.
Our work environment includes:
- Outdoor setting and a private office while not outside
- Food provided on most days
Overview:
We are seeking a dynamic Check-in Agent to join our team. As a Check-in Agent, you will play a key role in providing exceptional customer service and support while checking in guests for our boat tours. The Check-in Agent sets up a pop up retail location and has the opportunity to upsell guests on items while earning commission.
Duties:
- Communicate effectively with customers in a friendly and professional manner
- Assist customers with inquiries and provide product information
- Utilize data entry skills to update customer information accurately
- Upsell products or services to customers as needed
- Conduct outbound calls to potential customers and demonstrate excellent phone etiquette at all times
Skills:
- Proficiency in English
- Ability to communicate clearly and effectively
- Experience in upselling products or services is a plus
- Strong data entry skills
- Excellent phone etiquette
- Prior experience in outbound calling or sales is beneficial
Join our team and enjoy the opportunity to grow your skills while providing top-notch service to our valued customers.
Job Type: Part-time
Pay: $16.37 - $16.91 per hour
Expected hours: 21 – 29 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Kapolei, HI 96707 (Required)
Ability to Relocate:
- Kapolei, HI 96707: Relocate before starting work (Required)
Work Location: In person