JOB DESCRIPTION
Landscape Account Manager
DEPARTMENT: Landscape Maintenance Sales
EDUCATION/EXPERIENCE REQUIREMENT:
Landscape related college degree and/or 2 years client relations experience
PURPOSE: The goal of a successful Account Manager here at Green Teams is twofold.
- Act as a liaison between the client and Green Teams, ensuring responsiveness to their needs.
- Propose landscape enhancements for the client to help improve their property.
SUPERVISOR: Executive Leadership
PRIMARY RESPONSIBILITIES:
Client Relations
- Maintain positive and active relationships with all group clients.
- Deliver consistent and proactive communications to the client.
- Familiarize yourself with the content of each Landscape Management Agreement while ensuring adherence to our quality standards.
- Relay any client concerns back to Green Teams and ensure issues are resolved promptly.
- Educate clients on common landscape practices and how these practices can best suit their needs.
Sales: Landscape Enhancements
- Proactively seek opportunities for landscape enhancements within our existing client base.
- Develop and present Enhancement Proposals tailored to the needs of our clients.
- Engage in outreach efforts to connect with prospective clients for Landscape Management services.
- Maintain a network within the existing market and aid in naming potential growth opportunities.
Job Duties:
- Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
- Meet monthly quotas
- Engage with multiple customers on a daily basis by developing campaigns for maintaining customer loyalty
- Implement strategies for retaining customers requesting to terminate or downgrade their account
- Record changes to customer accounts, updating service packages, adding accounts, and removing accounts as needed
- Other duties as requested
COMPENSATION
- Base Salary range of $65,000-$75,000
- Competitive commission structure – 3% of enhancement value, paid monthly after close of sale and upon completion of work.
- Bonus
Benefits
- PTO (Paid Time Off) beginning at 30 days (about 4 and a half weeks)
- 401K match
- Health insurance
- Dental insurance
- Vision insurance
- Vehicle use or mileage reimbursement at federal rate - $0.67 per mile
Paid Holidays 2024/2025
- New Year's
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving (2)
- Christmas (2)
SCHEDULE Monday – Friday: 7 am – 5 pm Some after-hours work may be needed
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Education:
Experience:
- Landscape Account Management: 5 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person