** Shift we are hiring for is Tuesday-Saturday **
Responsibilities:
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
- Answers phone calls, providing price quotes and other information.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
- Follows up on back-ordered parts.
- Replenishes assigned inventory daily.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
- Sets up orders for daily shipment, delivery or pick-up.
- Solicits assigned accounts by phone.
- Keeps front and rear counter areas clean and uncluttered.
- Keeps current on new products and product updates.
- Other tasks as assigned.
Qualifications:
- High School Diploma or equivalent
- General Computer/Technical knowledge
- Works well within a team and maintains a professional appearance/attitude
- Ability to manage a varied workload as designated by the Parts Manager
Starting compensation - $3,000-$4,000 DOE
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person