We seek self-motivated individuals for lead positions at our convenience store/ gas station/ truck stop. We maintain a safe and friendly environment. Applicants need to be reliable, self-motivated, and customer service-oriented. All positions are responsible for overseeing the daily operations of a gas station/ Store and completing many duties to maintain the station, including attending to and assisting customers, accepting payments, stocking the shelves and maintaining station organization, preparing hot food, and maintaining the cash drawer balance. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.
Ultimately, you'll ensure all transactions run smoothly and will help us maximize customer satisfaction.
Advancement roles will be considered based on performance and availability.
Employees receive discounts on store merchandise (does not include tobacco, alcohol, or fuel products).
Every Thanksgiving, we give a turkey or extra virgin oil.
We offer appreciation bonuses ( Disclaimer, bouns, are to be discretionary).
Annual reviews for raises ( Disclaimer, raises, are to be discretionary).
Requirements
- Work experience as a Lead or in a similar role in sales
- Basic PC knowledge
- Familiarities with electronic equipment, like a cash register and POS
- Good math skills
- Strong communication and time management skills
- Customer satisfaction-oriented
- Able to supervise staff during shifts and assist where it's needed.
- Cash handling, paperwork, Reconciling, and Balancing shifts.
- Lifting to 50lbs
- Must be 21 or older due to alcohol sales; ABC Cert required, and management will send a link for the state cert. (For sites that sell alcohol)
- Food Cert ( For sites that prepare food.)
Lead responsibilities are not limited to the tasks listed; some are listed below.
- Greet customers as they arrive at the gas station or the associated shop.
- Manage staff during a shift to ensure tasks are completed and the store is running effectively.
- Work with the manager on daily goals and give feedback.
- Finish all checklists, logs, and assignments promptly.
- Treat all team members respectfully and use positive feedback to inspire a better work environment.
- Managed customer transactions using cash registers, Collected payments for dispensed gas, and tendered change or receipts to customers.
- Scan goods and ensure pricing is accurate.
- Collect payments, whether in cash or credit.
- Cross-sell products, introduce new ones and sell food, groceries, and vehicle-related items.
- Resolve customer complaints, guide them, and provide relevant information.
- Maintain clean and tidy checkout areas.
- Track transactions on balance sheets and report any discrepancies
- Assist customers in determining methods of dispensing gas by instructing them or helping them pump gas.
- Ensure all gas dispenser receipts are stocked and in good working order.
- Check for leaks or malfunctions and ensure that you report any such incidents to the supervisor.
- Ascertain the store items are adequately stocked and communicate low-stock situations to supervisors.
- Clean and sanitize shop areas and ensure no hazardous materials are present in or around the gas station.
- Prepare day-by-day reports.
- Sanitize parking areas and restrooms and remove garbage.
- Assist customers in pumping gas or pump gas for them if required.
If interested, we would like you to join the team and assist with the company's growth.
Job Types: Full-time, Part-time
Pay: $18.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
- Overnight shift
Weekly day range:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person