The Construction Coordinator is responsible for tasks related to customer calls, project
monitoring, tracking, coordination, estimate creation, and project audit. General office
duties, such as drafting correspondence, filing, and creating reports, are also included
within this role.
Primary Roles and Responsibilities
· Customer Satisfaction
· Assist with customer service and management of the customer experience.
· Monitor and ensure client requirements are followed.
· Assist with scheduling all warranty activities.
Project Initiation
· Enter lead/jobs into the operating system and make sure all information in the project is correct.
· Receive and enter lead calls and job referrals.
Schedule Construction Manager initial visit with customer.
· Educate customers on process.
· Review and validate project file documentation.
Project Planning
· Confirm with Construction Manager project scope of work is complete.
· Maintain customer and client communications.
· Support Construction Managers ensuring customer and client agreement on scope and estimate.
· Ensure all paperwork is complete with customer and client.
· Ensure estimates are distributed to all necessary parties.
· Interface with Subcontractors for availability and assist with scheduling.
Construction Coordinator
· Sign up new Subcontractors using the Subcontractor Agreement to ensure proper insurances and licensing is being maintained.
· Issue POs based on project budget.
· Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities.
· Schedule inspections with building departments.
Project Execution
· Update budgets.
· Order materials and supplies as needed.
· Update project schedule and timeline.
· Assist identifying and qualifying resource providers.
· Validate completed PO documentation.
· Update contract status with change orders and keep customer and client advised.
· Maintain Work-in-Progress (WIP) report.
· Maintain internal and external communications.
· Maintain communication log.
· Prepare project reports.
· Upon project completion review file documentation and update as necessary.
· Manage collections activities.
· Perform project close-out.
Necessary Experience and Skill Set
A minimum two years of business experience
- Working knowledge of current business software technologies
- Superb customer service, administrative, and verbal and written communication skills
- Intermediate math skills
- Experience in the restoration and/or construction industry preferred
Formal Education/Training
- High school diploma/GED
- Associate’s/bachelor’s degree preferred
#INDT
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- How many miles do you live from Beverly Hills, CA?
Experience:
- working in the fire water damage restoration industry: 2 years (Required)
Ability to Relocate:
- Beverly Hills, CA: Relocate before starting work (Required)
Work Location: In person