Solutions Engineering is currently seeking candidates for the positions listed below. If you are seeking employment, please email careers@soleng.com with your cover letter and resume as attachments. Please no faxes and no hardcopy.
We have immediate needs in our Bethesda office for :
Software Designers, Applications Specialists
If you have been engaged in the work identified with one or more of the positions described below and know that you love doing that form of work, that you are constantly looking for ways to improve the quality and effectiveness of your work, that happy (or thrilled) Clients fuel your happiness, you are energized by the prospect of affecting the quality of life for hundreds, thousands, or millions of people, and that learning is a life-long pleasure, then I would strongly encourage you to send us your resume.
Applications Specialist/Software Quality Assurance Engineer
Grades 1 - 5
Interests & Enjoyment : Thorough use of application software - pushing a package to the limit, finding the extent of its capabilities, seeing how to do lots of things through unconventional perspective on how features might be used. Having a sense for quality in products - knowing beauty when you see it, enjoy applying that extra effort required to attain beauty, separating work-flow and engineering beauty from cosmetic or surficial attractiveness, knowledge of good and useful documentation. Pride in product as a necessary reward. Enjoy building things. Enjoy making things right. Enjoy being part of a team focused on building high quality products, on-time, and within budget. Enjoy working with people and customers. Enjoy problem solving. A need to learn new tools and expand capabilities.
Capabilities : General : Work, create, and problem solve independently and cooperatively. Very good to excellent communications skills (written and verbal). Ability to focus in a fast paced, demanding, and stimulating industry. Software Testing : Extensive experience with software, not necessarily many products, but some products in depth. These products must be Windows based, preferably Win95/98 or NT 4.0 Workstation products, however X-Windows and Motif windows based products experience would be comparable. Knowledge and experience in building program test and evaluation script for comprehensive software testing. Excellent communication skills, both written and verbal, especially written. Extensive experience with user-interface evaluation and improvement, feature refinement, bug fix, as well as user and systems documentation. Knowledge as to software exception priorities, how to express software execution exceptions in concise, efficient, terms consistent with the manner in which these exceptions are remedied by programmers. Software Documentation : Experience in writing User Guide Manuals, User Reference Manuals, on-line Context Sensitive Help. Experience in validating and testing Help text. System Configuration Testing : Experience in testing and verifying environment configurations required of application software to run properly, efficiently, and consistently. Experience in Database configuration and tuning issues. Customer Support & Training : Experience in user training and support. Ability to effectively communicate with users, how to sooth and support users in a friendly and comfortable fashion, yet focused on problem resolution. Experience in systems support and recovery utilities (Tape Backup operations, Disk/Database defragmentation, Keyfile rebuilds, Consistency validations and reconstruction).
Responsibilities : Primary : Test and Validate special application database software. Provide concrete and specific problem definition documentation to programmers for problem resolution. Write test scripts to ensure comprehensive and uniform testing. Author on-line, context sensitive and context free user help documentation. Provide review input to the software Design Definition. Secondary : Provide training and support for users. Collect feature enhancement information from the user community. Provide input, information, written text, graphics, and files for use from our web site.
Education : BS or MS in any field which resulted in a love for learning, a strong command of the English language and the written word, and a strong sense of teammanship and the power of cooperative efforts.
Experience : 3+ years in formal software quality review and testing/documentation, or four or more years as a power user and technical writer, or four or more years of help desk support with technical writing and independent problem solving experience.