We are seeking a dynamic and personable Customer Experience Coordinator to join our team at Infiniti of Akron. This role is essential in ensuring a seamless and exceptional customer experience, combining the responsibilities of a receptionist with the expertise of conducting new car overviews and demonstrations in our showroom. The ideal candidate will be a friendly, organized, and customer-focused professional who thrives in a fast-paced environment.
- High school diploma or equivalent; additional education or training in customer service or automotive sales is a plus.
- Previous experience in a receptionist, customer service, or sales support role, preferably in the automotive industry is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite and dealership management software.
- A valid driver’s license and a clean driving record.
- Full-time position, requiring flexibility to work weekends and evenings as needed.
- Primarily indoor work environment with frequent interaction with customers and staff.
- Occasional lifting and moving of promotional materials or customer documents.
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and career advancement.
- Employee discounts on vehicle purchases and services.
If you are a motivated individual with a passion for customer service, we encourage you to apply for the Customer Experience Coordinator position at Infiniti of Akron. Join our team and help us deliver exceptional experiences to our valued customers.