About us
Hofmeister Insurance Agency, Inc. is a small business in Hillsboro, WI. We are professional, agile and professional.
Hofmeister Insurance Agency, Inc. was established in 1928 by Mr. E.V. Hofmeister as a small, local hometown insurance agency providing insurance protection for family and neighbors. At present we service the insurance needs of individuals and families and the insurance needs of business concerns and farms in Vernon, Juneau, Monroe, and Sauk Counties and adjacent areas.
Duties and Responsibilities of the Job:
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Complete applications, make changes to existing policies.
- Confer with customers by telephone or in person to provide information about products or services, cancel accounts, .
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Recommend improvements in coverages, or billing methods.
- Make Customer changes, report claims, rewrite current insureds, send policy documents, answer insured inquiries
Equal Opportunity/Affirmative Action Employer
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- On-the-job training
- Paid time off
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person