Why MidAmerica Basement Systems?
MidAmerica Basement Systems, a regional leader in basement waterproofing and foundation repair is redefining the construction industry by providing each of our customers with a remarkable experience. We are a company that strives to build long-term relationships with each customer.
MidAmerica Basement Systems is looking for a Customer Service Representative who is eager to own their success, be a strong team member, provide outstanding customer service and help us redefine the construction industry! Here at MidAmerica Basement Systems we are passionate about providing a remarkable experience to each of our customers every step of the way. If you are ready to join a growing team of industry leaders, please apply today.
What We Would Provide You
- Paid Training
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- Basic Term Life Insurance, AD&D
- Long-Term & Short-Term Disability Insurance
- Simple IRA
- Opportunities for professional growth
Primary Responsibilities Include:
- Represent us by answering calls, setting service and sales appointments, and following up with customers on various issues
- Provide tactical support to other departments of the company
- Keep customer records and database current
- Communicate with customers to ensure their satisfaction with our work
- Provide customers with a remarkable experience
What We Need for this Role
- Experience in the customer service field
- Exceptional telephone and interpersonal skills
- Proficiency in computer programs and apps
- Ability to type 40+ WPM Accurately
MidAmerica Basement Systems is a Drug-Free Workplace
MidAmerica Basement Systems participates in E-Verify
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Experience:
- Customer Service: 1 year (Required)
Work Location: In person