Customer Service Representative Job Responsibilities:
- Serves customers by providing product and service information and resolving product and service problems.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information..
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Keyboarding
- Office 365
This is a full-time position. Monday - Friday, in office.
Customer Service Representative Qualifications / Skills:
- Customer service
- Product knowledge of Folding Cartons a plus but not required
- Quality focused
- Problem solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
Education, Experience, and Licensing Requirements:
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 5 years (Preferred)
Work Location: In person