Mr. and Mrs. Restore seeks a highly motivated and experienced New Business and Sales Manager to join our team. The New Business and Sales Manager drives sales and increases brand awareness, delivering measurable results that achieve and exceed revenue and margin targets. This role involves positioning Mr. and Mrs. Restore as a reliable and trusted partner that responds instantly to emergency situations, demonstrating expertise through tailored solutions The New Business and Sales Manager will build and maintain strong relationships with new commercial business leads, potential and current customers to drive incremental sales and establish long-term partnerships.
Key Responsibilities:
Strategic Planning:
- Develop and implement a comprehensive business development strategy to achieve sales and market growth targets.
- Identify and prioritize target markets and customer segments, focusing on property managers, rental communities, and commercial property owners.
- Conduct market research to identify trends, opportunities, and competitive landscape.
- Prepare and present regular reports on business development activities, performance metrics, and sales forecasts.
Lead Generation:
- Generate and qualify leads through various channels, including networking, referrals, cold calling, and digital marketing.
- Utilize CRM tools to manage and track leads, ensuring timely follow-up and conversion.
- Collaborate with the marketing team to develop and execute targeted marketing campaigns that drive brand awareness and lead generation.
- Participate in industry trade shows, conferences, and networking events to promote Mr. and Mrs. Restore and build a professional network.
Sales Execution:
- Conduct sales presentations and meetings to showcase Mr. and Mrs. Restore's services and value proposition.
- Develop customized proposals and negotiate contracts to secure new business opportunities.
- Achieve and exceed sales targets through effective sales strategies and tactics.
- Identify revenue, collection, and activity goals; establish goals for revenue and activities.
Relationship Management:
- Build and maintain strong relationships with key stakeholders to position Mr. and Mrs. Restore as a trusted partner.
- Regularly engage with clients to understand their needs, challenges, and priorities, providing tailored solutions that address their specific requirements.
- Provide guidance and support to clients, helping them navigate the restoration process efficiently and effectively.
- Manage client expectations and ensure high levels of customer satisfaction through effective communication and timely project completion.
- Ensure prompt responses to inquiries and timely project completion to maximize customer satisfaction.
- Education: Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- Experience: Minimum of 3 years of experience in business development, sales, or a related role, preferably in the restoration or construction industry.
Skills:
- Proven track record of achieving sales targets and driving business growth across the restoration industry
- Strong understanding of the restoration industry, including emergency response services, mitigation, restoration, and construction services, including expertise in water, fire, mold, and catastrophic loss
- Excellent verbal and written communication skills, with the ability to effectively convey complex information to diverse audiences.
- Strong interpersonal skills to build rapport and trust with clients, colleagues, and industry professionals.
- Effective negotiation and closing skills to secure new business and maintain profitable relationships.
- Ability to manage client expectations and deliver high levels of customer satisfaction. Strong customer focus and commitment to delivering exceptional service and value.
- Ability to develop and implement effective business development strategies tailored to target markets and customer segments.
- Excellent organizational skills and the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office Suite
- Ability to build and maintain a professional network through industry events, trade shows, and other networking opportunities.
- Self-motivated and driven to achieve and exceed sales targets.