Council on Aging of Southwestern Ohio (COA) is a nonprofit organization dedicated to enhancing quality of life for older adults, people with disabilities, their families and caregivers. We promote choice, independence, dignity and well-being through a range of services that help people remain in their homes for as long as possible.
COA is a state-designated Area Agency on Aging, serving a 5-county region. One call to COA links people to the wide variety of agencies, information and programs that serve older adults and people with disabilities.
COA has more than 300 employees, close to 300 contracted providers, and an annual budget of $115 million.
Our mission: Enhance lives by assisting people to remain independent through a range of quality services.
COA offers:
- Competitive benefits package
- Flexible hours
- Opportunities for professional development
- LISW Group Supervision
- Opportunities to advocate and participate in community events for the elderly and disabled population
- Casual work environment except when visiting clients or vendors
- Health, dental and vision care
- Health savings account
- 11 paid holidays each calendar year
- Paid time off
- Pension plan
- Pet Insurance
- Tax sheltered annuities
- Commitment to diversity, equity, inclusion and belonging (DEIB)
Position Description:
To ensure that members are receiving services as scheduled and needs are being met along with providing members with necessary resources and education that will assist the member in remaining in the least restrictive environment.
Essential Job Functions:
- Establish and maintain a positive working relationship with members, encouraging them to utilize planned services to their optimal benefit.
- Complete home visits as required and as needed to review ongoing services as well as ongoing care plan for identified/continued needs.
- Provide the member with information on community resources and agency services which will address their needs and make referrals as needed on behalf of the member.
- Utilize skills, such as advocacy, monitoring, and discharge planning to link members and their families to resources and services.
- Monitor service delivery for effectiveness and efficiency on an ongoing basis and ensure member/caregiver satisfaction with all services.
- Educate the member/caregiver within the scope of knowledge by providing health education or information about community resources.
- Complete Event Based Visit process including phone call and/ or home visit with member/caregiver due to a hospitalization or NF admission or other significant event to provide education and reduce risk of readmission.
- Empower and motivate members to gain access to health and community resources through education, outreach, home visits, mentoring, and referrals.
Qualification Requirements:
- Bachelor’s Degree in psychology, social work, gerontology, sociology, or other human services field with at least one year of experience working with persons with disabilities/chronic conditions and Long Term Supports and Services (LTSS) or individual that holds an LPN license in the state of Ohio with at least one year of experience working with persons with disabilities/chronic conditions and LTSS.
- Two years prior experience working in community environment is preferred.
- A good working knowledge and understanding of issues related to the elderly and disabled populations.
- Knowledge of the individual, family, and social systems.
- Tolerant, empathetic, good interviewing capability.
- Respect the cultural, spiritual, racial, ethnic beliefs of others.
- Knowledge of community resources within Southwestern Ohio.
- Good customer service skills.
- Good interpersonal communication skills.
- Ability to adapt to frequent change.
- Ability to collaborate and problem solve in a self-directed team environment.
- Good oral and written communication skills.
- Good organizational and teamwork skills.
- Proficient computer skills including the Windows operating and email systems, MS Word, MS Excel, data entry and the ability to learn new software applications as needed.
- A valid driver’s license and reliable transportation for travel within Butler, Clermont, Clinton, Hamilton, and Warren Counties.
- Ability to travel within the state of Ohio for training.
Council on Aging is proud to be an equal opportunity employer. Council on Aging considers qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.