A Hotel Receiving Clerk plays a crucial role in the operations of a hotel by managing the receipt and storage of all goods and supplies delivered to the hotel. This position ensures that all deliveries are accurately documented, properly stored, and distributed to the appropriate departments in a timely manner.
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Receiving Deliveries:
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Inspect and verify the accuracy and quality of incoming shipments against purchase orders.
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Sign and process delivery receipts, noting any discrepancies or damages.
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Documentation and Record-Keeping:
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Maintain detailed records of all deliveries, including quantities received, suppliers, and dates.
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Update inventory management systems with accurate information on received goods.
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Storage and Inventory Management:
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Properly store received goods in designated areas, ensuring they are organized and easily accessible.
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Monitor inventory levels and report any shortages or overstock situations.
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Rotate stock according to expiration dates to minimize waste.
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Communication and Coordination:
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Liaise with suppliers, vendors, and internal departments to coordinate delivery schedules.
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Communicate any issues with deliveries to the purchasing department or relevant hotel staff.
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Compliance and Safety:
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Adhere to all hotel policies and procedures regarding receiving and storing goods.
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Ensure all goods are stored in a safe and hygienic manner, following health and safety regulations.
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Conduct regular checks to ensure storage areas are clean, secure, and well-organized.
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Support Functions:
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Assist with inventory audits and participate in periodic stock takes.
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Provide support to other departments as needed, particularly during peak periods or special events.
Education:
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High school diploma or equivalent required.
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Additional coursework or certification in logistics, supply chain management, or hospitality is a plus.
Experience:
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Previous experience in a receiving or inventory management role, preferably within a hospitality environment.
Skills:
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Strong attention to detail and organizational skills.
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Proficiency in inventory management software and basic computer skills.
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Good communication skills and the ability to work well with others.
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Physical stamina to lift and move heavy items and stand for extended periods.
Attributes:
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Reliable, punctual, and trustworthy.
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Ability to work independently and as part of a team.
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Flexible and adaptable to changing priorities and workloads.
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The position involves working in various environments, including receiving docks, storage rooms, and sometimes refrigerated areas.
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May require working early mornings, late evenings, weekends, and holidays, depending on the hotel's operational needs.
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Competitive salary based on experience and qualifications.
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Benefits may include health insurance, paid time off, employee discounts, and opportunities for professional development.