Job Title: Financial Aid Advisor
Department: Financial Aid
Reports To: Associate Director of Operations
Position Overview: Primarily responsible for assisting students and parents in regard to financial aid
Duties and Responsibilities:
- Advise students and parents on eligibility requirements for federal, state and institutional aid
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Review financial aid applications; perform needs analysis in order to determine need for both undergraduate and graduate students
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Assist students in estimating their educational expenses, calculating their needs for the year and preparing a financial aid plan
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Ensure compliance with all financial aid policies, procedures and regulations when reviewing financial aid applications
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Interact with various college offices and outside entities to resolve conflicts, expedite processing and access information
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Responsible for processing applications, administering and managing all financial aid programs including Federal, State, and Institutional aid programs. This includes but is not limited to:
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Loan Entrance and Exit Counseling
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Federal Pell Grant and SEOG Grant reconciliation
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Work Study Reconciliation including processing time sheets
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New York State TAP Grant Reconciliation
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Reconcile federal student loan proceeds
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Certify private education loans
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Perform application verification, conflict resolution, and use professional judgment as needed
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Represent the office during promotional events (Open Houses, Orientation, Workshops, Accepted Students Day, etc.)
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Assist director and associate director on special projects
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Advise and assist support staff and student assistants when necessary
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Work evening and weekend hours as necessary
- Travel to meetings, training sessions and conferences as required
Qualifications:
- Associate's degree required, Bachelor degree preferred
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3-4 years of financial aid experience strongly preferred
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Knowledge of Title IV programs and regulations
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Excellent organizational, interpersonal, and communication skills
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Familiarity with Datatel software preferred
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Knowledge of Microsoft applications and computer skills
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Extensive knowledge of all applicable financial aid regulations
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Ability to manage multi task and work independently
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Superior attention to details
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Willingness to implement quality customer service strategies