**Job Summary:**
We are seeking a Bilingual English and Spanish Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and regular office duties.
**Responsibilities:**
- Answer incoming customer calls and provide assistance
- Utilize phone etiquette to ensure quality service
- Analyze customer needs and recommend products or services
- Upsell products to increase revenue
- Communicate effectively with customers to build loyalty
- Perform data entry to update customer records
- Assist with sales inquiries and process orders
- Handle customer complaints and provide appropriate solutions
**Skills:**
The ideal candidate should possess the following skills:
- Excellent phone etiquette skills
- Ability to upsell products effectively
- Strong analytical skills to understand customer needs
- Bilingual in Spanish and English is a must.
- Exceptional communication skills
- Proficient in data entry tasks
- Sales experience is beneficial
- Multilingual abilities are advantageous
Joining our team as a Customer Service Representative offers the opportunity to enhance your communication skills, work in a dynamic environment, and contribute to customer satisfaction. If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply for this position.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Expected hours: 30 – 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Tomball, TX 77375 (Preferred)
Ability to Relocate:
- Tomball, TX 77375: Relocate before starting work (Required)
Work Location: In person