Job Summary:
We are seeking a highly motivated and customer-oriented Leasing Professional to join our team. As a Leasing Professional, you will be responsible for assisting prospective tenants with the leasing process and ensuring a positive experience from initial inquiry to move-in. This role requires strong communication skills, attention to detail, and knowledge of property management procedures.
Responsibilities:
- Greet and assist prospective tenants in a friendly and professional manner and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.)
- Conduct property tours and showcase available units to potential renters
- Immediately record all telephone and in-person visits on appropriate reports. File own guest cards and maintain according to established procedures.
- Inspect models and available “market ready” units; communicate related service needs to Community Manager.
- Have prospect complete application and secure deposit in accordance with procedures and Fair Housing requirements.
- Update availability report, process applications for approvals (i.e., credit check, rental history, etc.). Submit processed applications to the Community Manager for approval.
- Prepare move-in packages and lease paperwork.
- Assist in monitoring renewals. Distribute and follow up on renewal notices.
- Monitor advertising effectiveness. Gather information about market competition in the area and file.
- Represent the company in a professional manner at all times.
- Accept rental payments and give immediately to Assistant Community Manager.
- Type lease, complete appropriate paperwork and input information on Yardi System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures.
- Assist management team with other various tasks as required.
- Consistently implement policies of the community.
- Address tenant inquiries, concerns, and maintenance requests promptly and professionally
- Maintain organized leasing files and update resident information in the property management system
- Adhere to Fair Housing regulations and ensure compliance with all applicable laws
Qualifications:
- Previous experience in leasing or customer service is preferred
- Familiarity with property maintenance procedures is beneficial
- Strong understanding of Fair Housing regulations and leasing practices, or willingness to learn prior to interacting with prospective or current residents.
- Excellent communication skills, both verbal and written
- Detail-oriented with strong organizational abilities
- Ability to multitask and prioritize responsibilities effectively
- Proficient in data entry and record keeping
Join our team as a Leasing Professional and enjoy competitive pay, opportunities for career growth, and a supportive work environment. Apply today by submitting your resume along with a cover letter detailing your relevant experience in the field of property management.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Every weekend
- Monday to Friday
Ability to Relocate:
- Irving, TX 75062: Relocate before starting work (Required)
Work Location: In person