About us
Cummings Family Firearms is a small business in Atkinson, NH. We are professional, agile and creative.
Our work environment includes:
- Modern office setting
- Veteran owned
- Modern office setting
- Casual work attire
- On-the-job training
- Safe work environment
- Relaxed atmosphere
**Overview:**
We are seeking a dedicated indoor sales representitive to assist customers and facilitate firearms transactions. Firearms knowlege a must
**Responsibilities:**
- Handle inbound customer inquiries via phone, email, and chat
- Provide exceptional customer service by addressing customer concerns and resolving issues promptly
- Conduct data entry tasks accurately and efficiently
- Utilize sales techniques to promote products or services
- Analyze customer needs and recommend appropriate solutions
- Perform outbound calling to follow up on customer inquiries or feedback
**Experience:**
- Previous experience in customer service is preferred but not required
- Strong phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
- Experience with data entry and CRM software is beneficial
We are a startup, Veteran owned firearms and sporting goods store. This position offers competitive compensation, opportunities for professional growth, and a supportive team environment. If you are passionate about providing excellent customer service and enjoy working in a fast-paced setting, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Type: Full-time
Pay: $18.67 - $19.53 per hour
Expected hours: 20 – 30 per week
Benefits:
- Flexible schedule
- Paid time off
Ability to Commute:
- Atkinson, NH 03811 (Required)
Work Location: In person