ABOUT CHILDREN SERVICES OF ROXBURY:
Founded in 1972 Children’s Services of Roxbury’s (CSR) mission is to provide high quality services to economically disadvantaged children, youth, families, and individuals thereby promoting and strengthening family life and individual growth. CSR serves approximately 6,000 families across Massachusetts, serving families through four key services areas; Early Education and Care, Behavioral Health Services, Youth and Family Services and Housing and Stabilization. There are 22 programs operating under those four services areas. CSR operates across in 4 cities, has a staff of 400 employees, and an operating budget of $28M.
OVERVIEW:
CSR believes that everyone deserves peace of mind. Mental health is the key to personal well-being, family and interpersonal relationships, and contributing to society. Our Behavioral Health Department (BHD) offers a comprehensive array of high quality, culturally-sensitive mental health services that provide children and families with the services they need for success at home, in school, and in the community.
SUMMARY
Intensive Care Coordination (ICC) is a service that facilitates care planning and coordination of services for Mass Health youth, with serious emotional disturbances, under the age of 21, and enrolled in Mass Health Standard or CommonHealth who meet the medical necessity criteria. Care planning is driven by the needs of the youth and developed through a Wraparound planning process consistent with Systems of Care philosophy.
RESPONSIBILITIES
- Oversee the daily activities of Intensive Care Coordinators (ICC), who: (1) conduct clinical and risk assessments, inclusive of Child/Adolescent Needs and Strengths (CANS) tool; (2) facilitate the development of a wraparound team; (3) convene team meetings; (4) coordinate and communicate with the members of the team to ensure the implementation of the individualized care plan; (5) work directly with the youth/family to implement elements of the care plan; (6) make referrals for services to meet their clinical needs; (7) monitor and review progress toward care plan goals.
- Ensure that the ICCs conduct all necessary assessments in a timely manner and that they are reviewed and approved as required by the mandate.
- Ensure ICCs update electronic health records in an orderly and timely manner
- Conduct weekly supervision with ICCs and ensure all supervisory notes are maintained and readily available for review by auditors during site visits.
- Meet weekly for supervision with the director of ICC; ensure all cases are discussed and supervisory meetings are documented according to guidelines.
- Ensure Medical case consultations occur as needed.
- Ensure ICCs work closely with Family Partners and the Senior Family Partner is kept abreast of active cases.
- Ensure ICCs follow-through with on-call policies and procedures.
- Work with Director to ensure the necessary trainings are conducted upon employment and annually.
- Ensure all fidelity monitoring activities required by EOHHS, payers and CSR are being conducted.
- Ensure all services are provided in a professional manner, ensuring privacy and safety.
Educational/ Experience Requirements
- Must be licensed at the Independent practice level to support programs requirements - LICSW, LMHC, or LMFT required.
- Must be a master’s level (or above) clinician with at least 3 years’ experience in providing outpatient behavioral health services to youth and families. Experience managing a home-based or wraparound program is preferred.
- Must be certified in the Massachusetts CBHI CANS.
- Must have a valid driver license without restrictions and have reliable transportation.
- Must have supervisory experience and experience working collaboratively with state agencies, consumer advocacy groups and/or behavioral health outpatient facilities.
- Must be able to demonstrate the knowledge and skills necessary to provide age appropriate care.
• Must have excellent writing and communication skills. • Must successfully complete all state required training programs.
- Must be skilled at providing education and planning regarding treatment access and service needs, parenting skills, conflict resolution, mediation, risk management/safety planning and intervention and family advocacy and support.
- Knowledge of referral coordination to community and private/public resources.
- Must ensure there is adequate coverage after hours and on weekends.
- Must provide strength-based, trauma informed and culturally competent services to ensure the there is a recognition of economic status, gender, sexual orientation, ethnicity, race, language and the unique values and goals for each youth and family.
- Must have a willingness and ability to seek consultation and additional services when necessary to overcome barriers impacting the delivery of care.