About us
Marked Realty & Management is a small business in Schenectady, NY. We are professional and agile.
Our work environment includes:
**Job Title:** Front Desk Agent
**Overview:**
We are seeking a dedicated Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality, excellent communication skills, and a friendly demeanor, we welcome you to apply.
**Responsibilities:**
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with reservations and provide information about hotel services
- Handle guest requests and concerns promptly and courteously
- Maintain a tidy and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
- Process payments accurately
**Experience:**
- Experience in customer service role
- Knowledge of phone systems and phone etiquette
- Familiarity with hospitality management practices
- Bilingual or multilingual skills are a plus
- Previous experience in hotel or resort management is advantageous
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now to embark on a rewarding career in the hospitality industry.
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Schedule:
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Work setting:
Ability to Relocate:
- Schenectady, NY 12308: Relocate before starting work (Required)
Work Location: In person