Overview:
Join our team as a Call Center Representative where you will play a crucial role in providing exceptional customer service and support to our clients. This position offers the opportunity to work in a dynamic and fast-paced environment.
Duties:
- Handle inbound and outbound calls professionally and efficiently
- Provide information about products or services, take orders, and process returns
- Utilize phone etiquette to ensure positive customer experience
- Conduct data entry accurately and efficiently
- Upsell products or services to customers when appropriate
- Assist customers with problem-solving and provide resolutions
- Perform sales activities to meet targets
Skills:
- Strong analytical skills to assess customer needs and provide solutions
- Experience in outbound calling or telemarketing is advantageous
- Excellent customer service skills with a focus on customer satisfaction
- Ability to upsell products or services effectively
- Familiarity with sales techniques is beneficial
Join our team today and embark on a rewarding career as a Call Center Representative.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Houston, TX 77064 (Required)
Work Location: In person