JOB TITLE: Customer Service - Road Tester JOB SUMMARY: Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in customer vehicle. 1) Facilitator / Photo taking support2) Lobby and kiosk support3) VIN inspections4) Road Tests Hours: 8:00 a.m. - 5:00 p.m., Monday - FridayPay: $16.04 per hourLocation: Mesa, AZ 85206 (Baseline & Greenfield Rd)Type: Temporary, with the possibility of hireDuration: Ongoing, up to a two-year maximumBenefits: Available after eligibility period is met DUTIES
- Provide excellent customer service.
- Explain the testing process and requirements
- Oversee road test for earning a driver's license.
- Oversee Parking Test for earning a driver's license.
- Complete pre trip vehicle Inspection.
- Observe driving/road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle.
- Typical timelines: Approximately 20 Min per test.
- Document and score the test - issue pass/fail based on qualifications observed.
- Inform applicant/driver of test results.
- Handle, file, and record documentation.
- Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc.
REQUIREMENTS
- FINGERPRINT CHECK REQUIRED
- Background check required
- Must be at least 21 years old
- Proven customer service skills (1 to 2 years minimum)
- Must have a valid Arizona driver's license
- Must enjoy working with people in person
- Ability to explain testing process and requirements
- Ability to oversee road and parking tests
- Ability to use a computer to record documentation
Job Types: Full-time, Temporary
Pay: From $16.04 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Application Question(s):
- Do you have a valid Arizona Drivers License?
- The rate of pay for this position is $16.04. Is that an acceptable rate?
Ability to Relocate:
- Mesa, AZ: Relocate before starting work (Required)
Work Location: In person