Jungle Boys Clothing seeks a dedicated E-commerce Specialist to join the team.
The E-commerce Specialist at Jungle Boys Clothing supports the daily operations of our online store, wholesale orders and warehouse. The E-commerce Specialist must be a proud brand ambassador of the company and convey the lifestyle that Jungle Boys represents to all guests and customers. The main objective of this role will be to build brand loyalty by providing exceptional online customer service while overseeing the daily fulfillment of orders. Candidates must be knowledgeable about the company's history, products, and use this information to support the role.
The day-to-day responsibilities of the E-commerce Specialist include but are not limited to:
- Ensuring that all online and wholesale orders are fulfilled and shipped accurately, efficiently, and in a timely manner
- Coordinating daily transportation of all outgoing packages with a Fulfillment Associate
- Managing and organizing all customer service and wholesale email inquiries
- Documenting and organizing online returns, exchanges and damages
- Executing inventory control by conducting audits of existing products with Fulfillment Associate
- Alerting management of low-stock items and inventory discrepancies
- Ensuring that fulfillment materials and supplies remain fully stocked
- Ensuring the warehouse is visitor-ready by maintaining the physical environment
- Staying up to date with products, including individual features and their connection to the Jungle Boys brand
- Maintaining health and safety protocols as specified by city, county and company guidelines
- Various other fulfillment and warehouse related tasks as they may arise
Please note that this position will require the ability to lift and carry heavy boxes as needed.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Application Question(s):
- How familiar are you with Jungle Boys and Jungle Boys Clothing?
Work Location: In person