The customer service/merchandiser is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of the company. Other responsibilities include offloading stock deliveries, processing work orders, and packaging orders for distribution.
Requirements
- Offer a friendly greeting, and a sincere smile, and make eye contact with customers.
- Answers questions from customers or individuals on how a product operates or directs them to the person able to assist them.
- Types quotes and maintains files for all quotes that are processed.
- Maintains customer name and address database.
- Locate and extract merchandise from shelves and storage areas.
- Confirm merchandise information matches that of the work order.
- Inspect the merchandise for damage, flaws, and irregularities.
- Pack merchandise for delivery.
- Transport packed items to the delivery trucks.
- Unload trucks
- Other duties as assigned.
- Problem Solving/Analysis.
- Time Management.
- Communication Proficiency.
- Teamwork Orientation.
- Reading and interpreting written work orders
- Ability to stand for long periods
- Strong attention to detail
- Ability to lift heavy objects (up to 50lbs)
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person