Greets patients upon arrival in a prompt, polite and helpful manner
Directs patients within clinic and notifies clinical staff as needed.
Answers patient questions and responds professionally to patient concerns, i.e., pleasant tone of voice, smile, uses courteous language, etc. with HIPAA compliance in mind.
Performs medical reception duties as needed including receiving patient visitors and responding to medication/ document pick-up per procedure.
Assists with transporting patients to main waiting area as indicated.
Assists with patient intake paperwork when necessary.
Scans, copies, and performs other miscellaneous office duties as needed.
Maintains lobby cleanliness throughout the day, as well prepares lobby based on provider pod location for next business day. Depending on location, attends to wheelchair cleanliness and availability as needed.
Performs other tasks as assigned by management