Seasons Home Health Care is growing! We are seeking a Business Development Specialist to join our team. The Business Development Specialist is responsible for executing the sales strategy to increase company market share through account development and educating the medical community on services provided by the company while operating within the set budget. In addition, this position works directly with hospital systems, inpatient rehab facilities, SNF, and Assisted Living Communities to coordinate a smooth transition of patient care to their home.
This is an on-the-road position that will cover our entire service area which encompasses the following counties: Berrien, Van Buren, Cass, St. Joseph, Kalamazoo, Calhoun, and Branch.
*Home care or hospice sales/business development experience is required for this position.
Details of the Home Care Liaison Role:
- Achievement of monthly admission goals.
- Successfully executes a weekly, monthly, and quarterly strategy to increase market share through key account development including prospecting/diversification and call frequency/routing. Plans activity to maximize territory coverage of both existing and prospective accounts.
- Responsible for executing effective sales calls that identify and meet the needs of the referral community and clearly communicate the features and benefits of Seasons Home Health Care. These include pre and post-call planning, establishing rapport, effective questioning skills, proposing solutions, handling objections, and closing.
- Works closely with the Clinical Director and Regional Business Development Manager to drive a vision of growth by focusing every team member on the needs and expectations of the referral community and patients.
- Responsible for all sales administration duties including timely coordination of in-person, phone, and email follow-up of referrals with accounts and effective communication with agency office staff, including the intake and clinical teams. Weekly sales meeting with strategic updates, submission of weekly schedule, time sheets, and monthly expense reports. Event coordination and attendance in relation to accounts and general community marketing.
- Responsible for being a good steward of the company's financial resources by projecting a return on monies spent and managing a Sales and Marketing expense budget.
- Knows the features and benefits of the services provided by Seasons Home Health Care. Is able to articulate competitive advantages, specialty programs, and Medicare guidelines. Educates the medical community about the services of our organization through effective sales calls and in-services with the appropriate tools and literature.
- Coordinate new patient referrals via phone, email, and in-person meetings with Social Workers, Discharge Planners, Case Managers, and Assisted Living staff.
Qualifications:
- Formal Education: High School Diploma or equivalent required
- Bachelor's Degree Preferred
- LPN, RN, MSW, PT/PTA Preferred
Experience Requirements
- One to three years of prior successful Home Health, Hospice, or Long Term Care Sales
- Proven success in developing business and increasing referrals, specifically in new territories
- Knowledge of Medicare, Medicaid, and Managed Care Plans
- Comfortability with in-person meetings/connections with hospitals, inpatient rehab facilities, SNFs, assisted living/independent living communities
Skill Requirements
- Excellent presentation, negotiation, and relationship-building skills required.
- Must have strong computer skills to use Microsoft Outlook and Excel. Willingness to learn EMR (Wellsky/Kinnser) software system.
- Must have the ability to work independently with minimal supervision and be self-motivated
Job Type: Full-time
Pay: From $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Mileage reimbursement
- Paid time off
- Vision insurance
Compensation package:
Schedule:
Travel requirement:
Application Question(s):
- Do you have sales/business development experience within home care or hospice?
Experience:
- Business development: 1 year (Required)
- Networking: 1 year (Required)
Ability to Relocate:
- Kalamazoo, MI: Relocate before starting work (Required)
Work Location: On the road