Our team members are talented, service oriented and intelligent, and many of them never even expected to have a career in the automotive industry. When we ensure our customers are taken care of, we continue to grow, and as we continue to grow, the more opportunities become available. With exceptional facilities, defined processes and empowering environments, you're sure to find a rewarding career with us at Ford Cavender Auto Country.
WE OFFER:
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Family owned and operated
- Outstanding culture
- Work/Life balance is very important to us
- Paid Vacation
- Work as part of a team
- We believe in promoting from within
- Excellent opportunity for career growth
- Ongoing training and development
- Career Progression plan
- Medical, Dental & Vision Insurance
- 401K
- Paid Sick Leave
- Involved in community
RESPONSIBILITIES:
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Greet customers promptly in a friendly manner
- Knowledge of CDK is a plus
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly report all vehicle symptoms as described by the customer
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Explain all completed work and charges to customers
REQUIREMENTS:
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Proven record of achieving exceptional Customer Satisfaction
- High School Diploma/GED is required
- Previous customer service experience
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- Must be willing to submit to a background check and drug screen prior to employment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws