The Post Closing Manager is an experienced mortgage professional who can thrive in an exciting and fast-paced environment, who applies knowledge of best practices, possesses a sharp eye for detail and promotes quality as well as a superior customer experience. The Post Closing Manager be responsible for all post-closing functions for their own pipeline and that of their team. This role will report to the SVP of Operations.
Responsibilities
- Stack, scan and image physical closed loan files
- Create collateral packages verifying all necessary documents and signatures required are present and loan data is accurate
- Ship collateral packages to document custodian; produce precise shipping manifest; maintain delivery records
- Research and remedy all identified collateral file exceptions
- Audit closed loan file documents to ensure accuracy and completeness; follow up for corrections as necessary
- File physical closed loan files for secure storage and purge after purchase
- Monitor warehouse line reports for outstanding collateral files and request the immediate return of executed closing packages
- Prepare and submit collateral release requests as a part of impending loan sales
- Register and transfer MINs via MERS Online
- Import documentation from third party service provides into the loan origination system
- Perform related duties as assigned by manager.
- Maintain responsibility for meeting RoundPoint’s commitment to compliance
- Oversee the day-to-day operations of the team, distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained
- Allocate daily jobs and workloads
- Act as a resource for other staff members
- Manage team performances and progress
- Enforce all company approved policies and procedures
- Take action to correct staff shortcomings
- Manage and monitor staff attendance
- Provide prompt and accurate information on individual staff member performance
- Lead team meetings
Qualifications
- Bachelor’s degree in business administration or related area or commensurate experience
- 3+ years of supervisory or team lead experience
- Prior Post Closing and/or audit experience a plus
- Prior Collateral experience/knowledge of mortgage documents a plus
- Experience producing reports and tracking disbursements of collateral documents a plus
- Experience with Empower preferred.
- Experience communicating with borrowers or third-party vendors and acquiring their full cooperation
- Effective PC skills including intermediate/advanced Microsoft Excel Skills
- Excellent oral, verbal, and written communication skills
- Organizational skills and attention to detail are required to perform tasks in a highly efficient manner
- Ability to effectively interact and communicate with management, peers and third-party service providers
- Must be a proactive self-starter who thrives in fast-paced environments
- Must be dependable and flexible with work schedule (including overtime when needed) and be able to multi-task/change focus on a moment’s notice in a business environment with multiple priorities
- Ability to work well under pressure & meet deadlines
- Ability to work cohesively and efficiently in a team environment
- Ability to coach others to perform new tasks beyond their current responsibilities and encouraging others to build continuously on their skills will be key to success for this position
- Strong working knowledge of the mortgage banking industry methods, and practices with 5+ years of experience with recent regulatory changes.
About RoundPoint Mortgage Servicing LLC
RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 850,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.
Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
Location
Employee Status
Travel
Telecommuter Position
Founded in 2009, Two Harbors Investment Corp. (NYSE: TWO) has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
In 2023, we acquired RoundPoint Mortgage Servicing LLC, a fully integrated, non-bank mortgage company, reaffirming our commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.
Two Harbors Investment Corp. is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.