Temporary Showroom Sales Support Staff for Mercana Las Vegas Market Showroom
Mercana Furniture & Decor Exhibitor at the Las Vegas Market: July 25th – August 1st.
COMPANY
Mercana is one of North America's leading home furnishings wholesalers, with interior designer and retail partners around the globe. As a "design first" company, we produce unique pieces for the home each season including items such as wall art, furniture, lighting and home decor accessories.
Mercana is looking for 5 individuals to help greet customers, take orders, and work with our in-house Sales Reps at the Las Vegas Market. This will be an hourly paid position of $25.00/hr. Individuals must be available from Thursday, July 25th to Thursday, August 1st.
Training will be provided: Thursday, July 25th and Friday, July 26th
- Shift Dates: Friday July 26 – Thursday Aug 1st
- Two shifts: 8:30am – 4:30pm and 10:30am – 6:30pm
Roles:
1. Greeter – Main Showroom guest services & showroom runner
2. Greeter – Gallery guest services & showroom runner
3. Sales Support Desk – use of computers x2
4. Hospitality
General Job Requirements
- Greet and engage with trade show attendees in a friendly and professional manner
- Help facilitate customer inquiries and get them the service they need
- Become familiar with Mercana Furniture Décor (about us & high-level product information), showroom layout, Mercana staff and sales reps,
- Ability to navigate technology – may require use of computers, tablets and other handheld electronic equipment, customer data entry
- Capture customer comments and feedback each day and share with sales team/supervisor
Physical Demand - requires prolonged period of standing, walking, and movement throughout the Showroom. May involve reaching, crouching, kneeling and be required to lift/move boxes of hospitality productsm a variety of merchandise or branding materials
Responsibilities
o Scan showroom attendee badges and learn their motivations for their visit to help customers find the dedicated sales rep to support them through their visit
o Assist customers and respond to inquiries; facilitate customer and sales team introductions
o Collaborate with the sales team to ensure smooth operations and customer satisfaction
o Business card entry and customer online account set up & support
o Scanning customer sales orders and sales quotes
o Help maintain the overall showroom appearance and exhibitor branding & sales materials
o Maintain cleanliness and orderliness of the showroom/kitchen throughout the event – trash removal, dusting/sweeping as required
o Ensure hospitality areas are always fully stocked and organized
o Act as host/hostess, making & serving coffee/popcorn/snacks
o Any additional tasks assigned by the sales team / supervisor
o Capture customer comments and feedback each day and share with sales team/supervisor at end of each shift
Requirements / Preferred:
- Out-going, enthusiastic, friendly, and motivated personality
- Effective communicator, self-starter, organized, team player
- Promote a professional image (professional casual business attire – no jeans or shorts, no mini skirts, no crop tops; appropriate footwear for being on feet all day)
- Previous Las Vegas Market tradeshow experience preferred
- Customer Service/Hosting experience and/or Sales Experience in Wholesale or Retail is helpful
- Interest in Home Furnishings & Décor, Interior Design, style & trends is a plus
- Ability to work independently as well in a team environment
- Ability to follow both verbal and written instructions – open communication with showroom sales reps
Please Note:
- Hours are not guaranteed and will be based on business needs.
- Lunch and beverages will be provided daily
- All interviews will be conducted virtually via Microsoft Teams
No cellphones on the floor