**Job Title: Host/Server** **Job Summary:** We are seeking a friendly and customer-oriented Host/Server to join our team. The ideal candidate will be responsible for welcoming guests, taking reservations, seating customers, and providing excellent service. This role requires strong communication skills and a passion for delivering exceptional hospitality. **Duties:** - Greet guests with a warm and welcoming attitude - Manage reservations and seating arrangements efficiently - Provide menus and assist guests with food and beverage selections - Take orders accurately and relay them to the kitchen staff - Serve food and beverages promptly and courteously - Ensure guest satisfaction by checking on them during their meals - Handle guest inquiries and resolve any issues or complaints - Maintain cleanliness and organization of the dining area - Process payments using POS systems - Collaborate with kitchen and waitstaff to ensure smooth operations **Experience:** - Previous experience in hospitality or customer service roles preferred - Proficiency in phone etiquette and communication skills - Knowledge of restaurant or hotel operations is a plus - Familiarity with Aloha POS system is advantageous **Skills:** - Hospitality mindset with a focus on customer service excellence - Strong communication skills to interact effectively with guests and team members - Ability to multitask in a fast-paced environment - Knowledge of food service procedures and standards - Experience with POS systems for order processing If you are passionate about providing exceptional guest experiences, have excellent communication skills, and thrive in a dynamic hospitality environment, we would love to hear from you. Join our team as a Host/Server and be part of creating memorable dining experiences for our guests.
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Hershey, PA 17033 (Required)
Ability to Relocate:
- Hershey, PA 17033: Relocate before starting work (Required)
Work Location: In person