Be A Part Of An Innovative Hotel Blending Hospitality with Art and Wine in Frisco Texas!
HALL Park Hotel, Autograph Collection
The 224-room HALL Park Hotel, Autograph Collection will be home to a curated collection of world-class contemporary art and will feature an outdoor pool, a 4,000 square-foot ballroom, state-of-the-art fitness center, chef-driven restaurant and lounge, and an expansive patio overlooking the upcoming city of Frisco’s Kaleidoscope Park. The hotel’s guest rooms and 60 well-appointed suites are designed to support both short term and longer stays, with a focus on business travelers, events and meetings, regional “staycationers,” and those visiting nearby nationally recognized recreational attractions including Toyota Stadium, The Star in Frisco, regional youth sports tournaments and the upcoming PGA of America complex and Universal Studios Park.
The Talent Gallery
In 2024, we’ll being selecting the Curators that will make up the HALL Park Hotel, Autograph Collection Opening team. To show your interest now, you can join our Talent Gallery. The Talent Gallery is our way of staying connected to Hospitality professionals in the area that might have an interest in becoming a Coury Hospitality Experience Curator. Once you are part of our Talent Gallery, you will be among the first to know about HALL Park milestones, job opportunities and other exciting developments.
POSITION SUMMARY:
If a station in the dining room is a symphony, the server is its conductor. Servers are responsible for leading and maintaining the communication between the entire service team, while also being the primary presence at the table. Servers must be able to delegate and prioritize quickly and constantly. Servers take control and ownership of every guest’s experience. Servers have a high degree of emotional intelligence and deliver thoughtful, empathy-driven service as a result of this. They have a strong, confident presence at the table that is derived from their comprehensive food, wine and spirits knowledge.
RESPONSIBILITIES:
- Greets guests within 1 minute of being seated.
- Leads guests through all aspects of the dining experience.
- Provides gracious and professional food and beverage service in an efficient manner. Also responsible for answering questions, suggestively selling, and creating an upbeat atmosphere for guests.
- Must be knowledgeable of the menu, brands, prices and options, as wells the restaurant’s promotions and specials.
- Takes guest beverage and/or food orders and inputs orders accurately in the point-of-sale (POS) system.
- Communicates all allergy and dietary restriction information clearly on tickets.
- Retrieves and delivers food and beverage orders in a timely manner.
- Replenishes beverages and ensure guest satisfaction throughout the meal service.
- Serves alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
- Clears plates at the appropriate time and always asks for help in doing so when the clear can’t be completed by one person.
- Responsible for crumbing the table whenever it is appropriate during the meal.
- Makes certain the serving station is well-stocked at all times.
- Presents the check and responsible for all transactions including receiving payment and accurately counting back change.
- Keeps the table areas and bar clean, orderly and properly stocked. Clears and resets tables.
- Gives every table a sincere thank you and farewell.
- Responds graciously to guest service issues and reports the situation to Restaurant Management.
- Conduct oneself in a professional manner with the awareness that all actions and communications are within guests’ view.
- Maintains a sincere, positive, pleasant and enthusiastic attitude provides our customers with the highest quality care and service.
- Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to think and communicate clearly in high pressure situations.
- Ability to move quickly and gracefully throughout the dining room.
- Demonstrate basic math skills with excellent reading, writing and verbal communication skills.
- Knowledgeable of the menu, ingredients and cooking techniques. Knowledgeable of drink recipes and pricing.
- Ability to confidently make food and beverage pairing recommendations.
- Ability to execute professional wine service.
- Knowledgeable of pre-check register operation.
- Knowledgeable of computer operations and ordering procedures.
- Knowledgeable of basic sanitation.
- Ability to effectively communicate effectively with customers, co-workers and supervisors.
- Ability to maintain excellent attendance and punctuality.
EXPERIENCE:
- Previous bartending, serving and/or customer service experience.
PHYSICAL DEMANDS
- Ability to stand and exert fact paced mobility for periods of 4 hours or more with a high energy level
- Abe able to lift 15-30 pounds, and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length.
Job Type: Full-time
Pay: $9.00 - $10.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Ability to Commute:
- Frisco, TX 75034 (Required)
Ability to Relocate:
- Frisco, TX 75034: Relocate before starting work (Required)
Work Location: In person