Harrington Vision Center is seeking a full-time Assistant Manager to join our team in Florence, SC. For over 50 years, our practice has provided comprehensive and compassionate optometric care to patients throughout the Pee Dee region. Candidates need to be outgoing and team oriented. SOME EXPERIENCE IN A VISION CARE PRACTICE REQUIRED.
Job Responsibilities:
- Provide exceptional customer service at all times to patients
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Answer phones (both external and internal); assure prompt, courteous service at all times
- Utilize existing practice management EMR to schedule and manage patient records
- Check insurance authorizations and confirm eligibility
- Operate basic pre-testing equipment to perform preliminary visual screening before eye exams
- Manage patient flow in the office
- Complete daily reconciliations / close day / countdown cash drawer
- Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
- Educate and recommend specific lenses, lens coatings, and frame to suit patient needs
- Accurately collect measurements such as seg heights and pupillary distance
- Check in all incoming orders to ensure quality and accuracy
- Dispense patient orders and repair and adjust patient frames
- Check out patients and collect correct payments
- Ability to identify and resolve patient complaints through trouble shooting
- Assist with General office duties to be assigned by manager as needed
Qualified candidates only, please apply online. No calls please.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
Experience:
- working in an Optometric/Eyecare Practice: 3 years (Required)
Work Location: In person