Job Summary:
The Sales Support Specialist will work with sales, operations, accounting, and management teams to provide our customers with timely and accurate information regarding their Swisstrax orders. This role will also be crucial in the internal organization for all Swisstrax Inside Sales projects and processes.
Duties/Responsibilities:
- Distribute Leads to Swisstrax and Versacourt Inside Sales Managers
- Input orders from online store into Dynamics and other platforms
- Assist online store customers
- Assist Operations with warranty/return claims, processing, and organization
- Provide outstanding customer service + facilitating customer inquires
- Assist Director and management with special projects
- Proactively pursue opportunities for creating new efficiencies within the team and continued improvement of work processes
- Utilizes the following systems: Microsoft Dynamics, Microsoft word, excel, PowerPoint, HubSpot, Shopify, and more.
- Multi-task multiple work tasks based on priority while maintaining positive attitude and team support
- Performs other duties as assigned.
Responsible for additional duties and accountabilities that will be assigned as needed.
Required Skills/Abilities:
- MS Office proficiency in World, Excel, PowerPoint, and Outlook
- Proactive and enthusiastic demeanor
- Excellent communication skills (both verbally and written)
- Strong organizational skills
- Ability to work both autonomously and as a team member
- Ability to meet deadlines
Education and Experience:
- High school diploma or equivalent
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Ability to lift 15 pounds
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Dalton, GA 30721 (Required)
Ability to Relocate:
- Dalton, GA 30721: Relocate before starting work (Required)
Work Location: Hybrid remote in Dalton, GA 30721