Job description
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Seat guests and provide them with menus
- Assist in answering phone calls and taking reservations
- Maintain a clean and organized host/host station
- Communicate with servers and kitchen staff to ensure smooth flow of service
- Provide excellent guest service by addressing any inquiries or concerns
- Handle guest complaints or issues in a professional and courteous manner
Experience:
- Previous experience in a similar role is preferred but not required
- Knowledge of phone etiquette and customer service principles
- Familiarity with food service operations and procedures
- Ability to effectively communicate with guests and team members
- Experience using a POS system is a plus
- Background in hotel or hospitality industry is beneficial
As a host/host, you will play a crucial role in creating a positive and welcoming atmosphere for our guests. Your friendly demeanor, excellent communication skills, and attention to detail will contribute to the overall success of our restaurant. If you enjoy working in a fast-paced environment and have a passion for providing exceptional customer service, we would love to hear from you.
Please note that this is not an exhaustive list of responsibilities and qualifications.
Job Types: Full-time, Part-time
Pay: $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Physical setting:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
Ability to Relocate:
- Waikoloa, HI: Relocate before starting work (Required)
Work Location: In person