Job description
Every hotel name may have a story, but few hotels can claim inspiration from royalty. From the dawn of Warwick, “The Monarch” has represented living and, more importantly, receiving the royal treatment. It symbolizes Warwick Hotels and Resorts’ promise – that wherever the emblem reigns, so does our level of service and sophistication.
Front Desk Agent
Provide a warm welcome to our guests.
Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Provide outstanding customer service and name usage in guest interactions.
Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Job Type: Part-time
Pay: $19.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Night shift
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person