Hillcrest Memory Gardens is a family owned and operated local business. We are looking for Family Service Representative capable from working in home and/or at the office.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. Sales Advisor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Lead Generation
- Holds self-accountable for prospecting a minimum of 1-2 hours each day
- Obtains referrals from families served by the location
- Networks and builds community and civic relationships
- Explains and presents presentations to families served and referred families
Build Relationships with Families
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Follows through on all customer problems and requests
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Job Type: Full-time
Pay: $75,810.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
Pay rate:
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Hybrid work
- In the field
- Office
Ability to Commute:
- Spencer, OK 73084 (Required)
Ability to Relocate:
- Spencer, OK 73084: Relocate before starting work (Required)
Work Location: Hybrid remote in Spencer, OK 73084