Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat
- Provide information about products and services
- Assist customers with order placement and product-related questions
- Resolve customer complaints in a professional manner
- Perform data entry tasks accurately and efficiently
- Conduct outbound calls to follow up on customer inquiries
Skills:
- Strong communication skills to effectively interact with customers
- Proficiency in English; bilingual in Spanish is a plus
- Ability to analyze customer needs and recommend appropriate solutions
- Experience in sales or customer service is preferred
- Excellent phone etiquette and active listening skills
- Competency in data entry and CRM software
Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive pay, and a supportive work environment. If you are passionate about delivering top-notch customer service and possess the required skills, we would love to hear from you. Apply now to be part of our dynamic team!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person