Overview:
The Regional Property Manager is responsible for overseeing a portfolio of properties of approximately 2000 units in multiple locations. The Regional Property Manager will oversee Property Managers, Senior Property Managers and Multi-Site Property Managers within their portfolio. The Regional Property Manager will ensure that each property meets or exceeds its financial performance targets and ownership objectives.
Portfolio is Carmel/Indianapolis/Bloomington.
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Village on Spring Mill
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Reserve at William's Glen
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Governor Square
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Bradford Ridge
3rd party Managed Assets within porfolio:
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Apex at Perry Crossing
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Echo Park at Perry Crossing
Qualifications:
Training/Education
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College degree in finance, property management, business, real estate, or other applicable degree preferred
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CPM or CAPS designation a plus
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Valid Driver’s License and reliable transportation a must
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Travel will be required
Experience/Skills
- Minimum of seven years of progressive property management experience managing a portfolio of at least 1500 units in multiple markets preferred.
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Minimum of five years of successful supervisory experience including managing a large team, senior or multi-site managers.
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Successful background in hiring, coaching, and developing employees.
- Strong background in managing diverse types of multi-family communities including new construction, conventional, student housing, LIHTC and HUD projects preferred.
- Focus on marketing, lease-ups, rehab and repositioning assets.
- Experienced in financial reporting, budget planning, expense monitoring and profit and loss responsibility of properties.
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Excellent computer skills, with emphasis on Microsoft Office; Yardi, P2P and LRO.
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Demonstrates a passion for winning
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High-energy, enthusiastic
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High learning agility
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Coachable
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Provides and solicits feedback
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Embraces change
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Values and promotes teamwork
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Customer-centric; puts customer needs first
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Exceptional analytical and problem-solving skills
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Strong interpersonal skills
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Highly developed verbal and written communication skills
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Close attention to detail, strong organizational skills, and ability to prioritize and multi-task
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Ability to manage multiple assignments with changing priorities
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High degree of accountability, sense of urgency, flexibility, and adaptability
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High degree of professionalism and integrity
Responsibilities:
- Monitors expense controls and implements initiatives to achieve a 45% Operating Expense Ratio.
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Implements annual budget process.
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Monitors rent collection efforts, including accounts receivable, bad debt, evictions, and the timely approval of write-offs to achieve <1% delinquency by end of month.
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Increases property CNOI annually to meet or exceed property budgets.
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Conducts monthly financial reviews with on-site Property Managers, Senior Property Managers, Multi-Site Property Managers, and addresses variances.
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Partners with the RVP to establish and implement a monthly forecasting process for each asset.
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Makes recommendations to the RVP and Asset Manager for capital improvement projects within budget parameters.
- Conducts a minimum of 12 monthly site visits per property annually, completing quarterly site checklists 4 times annually, with more frequent visits to troubled assets implementing plans to address issues.
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Holds properties accountable for company standards on curb appeal and asset preservation, and reviews with site staff during visits.
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Ensures marketing initiatives and advertising/leasing plans are developed and executed.
- Oversees the appropriate utilization of Reserve for Replacement and/or Residual Receipts for funding capital improvements and/or operating deficits.
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Identifies and makes recommendations to RVP and Asset Manager on ancillary income sources to increase property revenues.
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Creates and implements action plans for under-performing assets.
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Works with Compliance as the liaison with regulatory agencies and executes on follow-up (i.e. IHFA, HUD, etc.).
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Communicates with outside owners, investors, and/or delegates as appropriate.
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Ensures accuracy of and delivers monthly executive summary and variance reports.
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Ensures that owner reporting packages are accurate and delivered to clients in a timely fashion.
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Documents and archives all communications with owners/clients.
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Serves as a team member in the various processes of acquisitions, dispositions, fee managed and new construction, providing assistance and feedback on the marketability and management of assets.
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Participates in the completion of the due diligence process on third party management opportunities and potential acquisitions.
- Recruits, selects, trains, supervises, and counsels management staff in accordance with company policy and EEO guidelines.
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Performs employee appraisals and administers appropriate action.
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Develops site team members for future growth with the company.
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Holds teams accountable to ensure policies for property operations are adhered to.
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Makes recommendations to RVP and HR to establish goals and incentive compensation programs for all management staff and ensures they are implemented consistently.
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Conducts a minimum of quarterly staff meetings with management staff to address property performance, policy issues and other corporate business.
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Manages employee relation issues with Human Resources.
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Ensures best pricing is achieved through bid process for all supplies and services, as well as cap ex managed by Property Management.
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Reviews EEO and EHO complaints with RVP, HR, and Legal Department.
- Works with in-house legal counsel in managing property related litigation.
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Partners with support groups to effectively manage the portfolio, including Accounting, Marketing, IT, HR, Development, Construction, Compliance, and Operations.
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Develops, completes, and distributes all reports in a timely fashion as required.
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Achieves established KPI’s and company goals.
- Works with BCS to ensure proper assignment of cap ex projects to their department and timely execution of cap ex plans.
- Other duties as assigned by the VP.
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