**Job Title:** Front Desk Receptionist
**Job Summary:**
We are seeking a detail-oriented Front Desk Receptionist to join our team. The ideal candidate will be responsible for managing the front desk, providing administrative support, and ensuring efficient office operations. As the first point of contact for visitors and clients, the Front Desk Receptionist plays a crucial role in creating a positive impression of our company.
**Duties:**
- Greet and welcome patients in a professional manner
- Answer and address phone calls in a timely manner.
- Manage incoming and outgoing mail and packages
- Maintain a tidy and organized reception area
- Scheduling patient appointments and follow up appointments
- Perform data entry tasks accurately and efficiently.
- Assist with office management duties including but not limited to confirmation of patient appointments, reviewing predetermination of treatments with patients, attaining patient records, getting break down of benefits from insurance companies.
- Working with the Billing coordinator to determine estimated copayment of services and collecting copayments for services rendered at the time of service.
- Work with Insurance companies to submit claims, handle insurance questions, submit predeterminations for treatment.
- Open and Closing of the office.
- Being the point of contact for other entities that we work with to facilitate patient care.
- Confirming the schedules in advance. Actively filling the schedule if there is a cancellation.
**Experience:**
- Knowledge of dental terminology and procedures.
- Familiarity with office management procedures
- Knowledge of Patterson Eaglesoft software
- Strong organizational skills with attention to detail
- Ability to perform data entry accurately and in a timely manner
- Experience in patient care management and scheduling appointments
- Knowledge of dental insurance and dental coding
- Excellent typing skills with the ability to transcribe information efficiently
- Excellent communication skills
This position offers the opportunity to work in a dynamic environment where your organizational skills and attention to detail will be valued. If you are a proactive individual with excellent communication skills and the ability to multitask effectively, we encourage you to apply.
We are looking for a candidate who can thrive in a fast-paced setting, contribute positively to our team, and uphold high standards of professionalism. Join us as a Front Desk Receptionist and be part of our dedicated team.
Note: All positions at our company are paid, including internship positions.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 34 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Ability to Relocate:
- Buffalo, NY 14227: Relocate before starting work (Required)
Work Location: In person