Job Overview:
We are seeking a dedicated Shop Manager to oversee the daily operations of our TikTok shop. The ideal candidate will have a passion for customer service, strong organizational skills, and the ability to lead effectively.
Responsibilities:
- Manage and meet sales goals and provide excellent customer service
- Oversee inventory management, including ordering, receiving, and stocking products
- Ensure compliance with company policies and procedures
- Handle customer inquiries, issues, and escalations in a professional manner
- Monitor and analyze sales reports to identify trends and opportunities for improvement
Requirements:
- Proven experience in E-com or digital shop management or a similar role
- Strong customer service skills with the ability to resolve customer complaints effectively
- Proficiency in basic math and retail math concepts
- Excellent organizational skills with attention to detail
- Knowledge of basic accounting operations and handling transactions accurately
- Strong time management skills to prioritize tasks efficiently
- Training development experience is a plus
If you are a dynamic individual with a passion for Digital sales management and team leadership, we invite you to apply for the TikTok Shop Manager position.
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Experience level:
Shift:
Weekly day range:
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- New Bedford, MA 02745 (Required)
Ability to Relocate:
- New Bedford, MA 02745: Relocate before starting work (Required)
Work Location: In person