20 Best Retail Sales Associate jobs in Boston, MA (Hiring Now!)

Customer Experience Associate, Sales
Brilliant Earth —Boston, MA
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience…
$20 - $27 an hour
Quick Apply
Entry Level Sales Representative
Power Home Remodeling —Boston, MA
You will be trained in all of our products and be able to deliver interactive sales presentations that will teach communication skills, negotiation tactics,…
$72,000 - $130,000 a year
Quick Apply
2d
Outside Kitchen/Vanity/Furniture Sales Representative
DOCA Boston —Brookline, MA
_Conduct outbound calls and emails to prospective customers to generate leads and drive sales_. _A bachelor’s degree in business, marketing, communication, or a…
$70,000 - $250,000 a year
Quick Apply
Retail Sales Associate
Gordon's Fine Wines & Liquors —Newtonville, MA
Driver's license preferred but not required. Help identify client needs, present and answer questions about our products and identify solutions to assist them.
$16 - $18 an hour
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21h
Sales Assistant
Frette —Boston, MA
Taking full ownership of the organization and the upkeep of the stockroom (FOH, BOH, cash wrap included). Following Frette packaging guidelines for any ship…
$18 - $20 an hour
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Sales / Guest Services Associate
Beautiful Skin, LLC: European Wax Center —Stoneham, MA
This position requires a friendly, well spoken, professional who thrives in a fast-paced environment, and loves working with people.
Estimated: $35.2K - $44.6K a year
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Sales Associate
Laderach USA —Boston, MA
\*\*Duties:\*\* - Assist customers in finding products and making purchasing decisions - Maintain a clean and organized sales floor - Process transactions…
From $17 an hour
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12d
Verizon Retail Sales Associate
R Wireless —Needham, MA
Valid driver’s license and reliable transportation. First year estimated earnings: $18 - $25 per hour (hourly, commission and bonuses).
$18 - $25 an hour
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Crew
Trader Joe's —Boston, MA
Operating the cash register in a fun and efficient manner. Our Crew Members create a warm and friendly shopping experience in our stores.
$19 - $20 an hour
Quick Apply
Retail Stock Associate
Ocean State Job Lot —Norwood, MA
You understand the tools and processes needed to meet larger strategic initiatives. Responsible for physical activities including using hand tools, ascending or…
$15.50 an hour
17h
Seasonal Sales Associate
Lakeshore Learning Materials, LLC —Newton, MA
Knowledge of cash register/POS systems a plus. Generous employee discount on products that make you smarter. Previous retail experience a plus.
Estimated: $30K - $37.7K a year
Quick Apply
Verizon Sales Consultant
Cellular Sales —Medford, MA
If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable…
$59,000 - $117,000 a year
RETAIL ASSOCIATE
Marshalls —Roxbury, MA
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal…
$15.00 - $15.50 an hour
Retail Sales Associate
Saatva —Boston, MA
These individuals will provide in person direct sales assistance to viewing room guests as well as supporting e-commerce customers via phone and live chat.
$23 an hour
Quick Apply
Store Associate
CVS Health —Boston, MA
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures.
$15 - $22 an hour
9h
Sales Representative
Wireless Zone - Verizon Wireless Premium Retailer —Norwood, MA
High school degree; BS degree in Marketing or related field would be a plus. Sales Associate duties and responsibilities include working closely with customers…
Up to $40 an hour
Quick Apply
Full Time: Florist
Rouvalis Flowers & Gardens —Winchester, MA
You* must have an eye for detail and a strong passion for helping customers with custom orders, order placement, floral + plant sales and design as well as…
$20 - $25 an hour
Quick Apply
12d
Sales Associate/Cashier
OJ Staffing —Boston, MA
The entry level sales associate will be expected to assist customers with sales and account setups, purchase transactions, and on-site management.
$15 - $20 an hour
Quick Apply
1d
Seasonal: Overnight Inbound (Stocking) (T1898)
Target —Boston, MA
Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and…
$18.25 an hour
Front Desk Administrator - High End Medical Spa
Dream Spa Medical —Brookline, MA
Illustrate the benefits and advantages of Dream Spa Medical services to patients to develop customer loyalty. Respond to communications promptly via email, text…
From $25 an hour
Quick Apply

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Customer Experience Associate, Sales

Brilliant Earth - Boston, MA

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Job Details

Full-time $20 - $27 an hour

Benefits

Commuter assistance
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Gym membership
Life insurance

Qualifications

Working with people with disabilities
Sales
Customer service
Master's degree
Sales strategy
Leadership

Full Job Description

Customer Experience Associate,- Chestnut Hill, MA

Our Customer Experience Associate, Sales provide an exceptional experience for every Brilliant Earth customer. As a Customer Experience Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Check out a day in the life of a Customer Experience Associate Here!

The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Chestnut Hill, MA showroom location.

What you’ll do:

Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
Call customers to confirm showroom appointments and answer any pre-appointment questions.
Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.
Open and/or close the showroom and waiting area.
Use our ERP system to manage your tasks and communicate cross-functionally.
Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.

What You Have:

A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door.
A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets.
It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.
Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise.
Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!

What We Offer

At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include:

Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Learn more about how Brilliant Earth creates a culture of collaboration and growth Here!
Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.
Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.
Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!
401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year.
Disability and Life insurance. 100% employer-paid.
Pre-Tax Commuter Benefits.

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How to Apply & What to Expect:

If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders!

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

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Retail Sales Associate jobs in Boston, MA

Customer Experience Associate, Sales

Entry Level Sales Representative

Outside Kitchen/Vanity/Furniture Sales Representative

Retail Sales Associate

Sales Assistant

Sales / Guest Services Associate

Sales Associate

Verizon Retail Sales Associate

Crew

Retail Stock Associate

Seasonal Sales Associate

Verizon Sales Consultant

RETAIL ASSOCIATE

Retail Sales Associate

Store Associate

Sales Representative

Full Time: Florist

Sales Associate/Cashier

Seasonal: Overnight Inbound (Stocking) (T1898)

Front Desk Administrator - High End Medical Spa

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