20 Best Client Services Manager jobs (Hiring Now!)

Client Service Manager (CNA)
MGA Homecare —Loveland, CO
Current state driver’s license and automobile insurance. Appropriately logs all non-clinical client & field staff complaints in accordance with MGA policy.
$55,000 - $56,000 a year
Quick Apply
Associate Manager - Client Services
Infosys —United States
Client relationship management and business development: manage client relationships, build a portfolio up to $10M, own the opportunity management cycle:…
$98,000 - $169,000 a year
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Client Success Manager
FN Capital —Remote
Leveraging cutting-edge algorithms, FAST AI provides clients with a robust tool to enhance their trading strategies, manage risk, and achieve consistent returns…
$22.87 - $25.26 an hour
Quick Apply
6d
Sales Support
Ware-Butler Inc. —Madison, ME
Summary*: Provides wide range of administrative responsibilities and daily support of the Outside Sales Team as well as the store sales team, including…
$42,000 - $58,000 a year
Quick Apply
Manager & Assistant Manager Positions. Stylist / Barber / Hair Dresser / Cosmetologist
Sport Clips - Anchorage, Wasilla ** UNDER NEW OWNERSHIP —Anchorage, AK
\* A valid state cosmetology or barber license. \* Provide guidance, support and development to hair stylists and coordinators. \*401 K with company match.
$58,000 - $100,000 a year
Quick Apply
3d
Client Care Emergency Services Specialist
COLLETTE TRAVEL SERVICE INC —United States
The Client Care Emergency Services Specialist will be responsible for answering all incoming calls on the Collette emergency phone line.
$23 an hour
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Client Services Agent
Acumen LLC —Georgia
Maintain a valid driver's license within the state of residence and valid automobile insurance (if required by program). Customer service: 1 year (Preferred).
Estimated: $29.4K - $37.2K a year
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Manager, Client Services
Prudential —Remote
You will work directly with GI distribution and service leaders to challenge the status quo, advance our service capabilities, develop staff and onboard talent…
$99,300 - $147,700 a year
Client Services Manager (ProFee)
EqualizeRCM Services —Remote
Identify challenges faced by customers and develop workable solutions to solve their challenges. Lead or assist with new client/new project implementation.
$70,000 - $75,000 a year
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Client Service Associate
RIA Recruiting —Remote
Act as our “Director of First Impressions” by greeting clients by phone in a warm, friendly, and welcoming manner. 2+ years of financial services experience.
$55,000 - $70,000 a year
Quick Apply
Human Resources Coordinator
MedBridge Development —Petal, MS
Perform customer service functions by answering employee requests and questions. Ensure that the HR records and employee files are maintained within federal,…
$24.30 - $33.30 an hour
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Install Manager
Kahn Air Conditioning, Inc —Northridge, CA
Conduct quality inspections and implement corrective actions as necessary. Enforce safety protocols and regulatory compliance on all installation sites.
$60,000 - $75,000 a year
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8d
Client Services Operations Manager
Ready Education, Inc. —Burlington, MA
Provide tools and documentation to the front-line teams on how/when to engage Professional Services and track leads to measure against our target goals.
Estimated: $83.6K - $106K a year
Quick Apply
9d
Client Success Specialist REMOTE FROM ANYWHERE IN THE USA
AYTM —New Jersey
Daily work includes partnering with clients in executing their projects as well as teaching and coaching clients to become increasingly able to work on their…
$50,000 - $60,000 a year
Quick Apply
13h
Client Success Manager
Indeed Flex —Nashville, TN
This position is tasked with retaining clients by providing account management in line with agreed contracts and KPIs through strategic, unbiased, and objective…
$55,000 - $75,000 a year
Quick Apply
7d
Client Success Manager
WorkSmart IT —Charlotte, NC
Ensure new clients are onboarded to WorkSmart services efficiently, and develop and deliver recommendations based on onboarding discoveries.
$66,200 - $73,175 a year
Quick Apply
Regional Sales Manager - Civilian (HHS)
Palo Alto Networks —Washington, DC
Engage a programmatic approach to demand to generate, develop, and expand your territory. As an experienced and dynamic sales professional, you’re responsible…
$251,900 - $346,400 a year
Quick Apply
20h
After Hours Call Support/Scheduler - Remote
Gentiva Personal Care —Pleasant Hill, CA
Provide support and answer high volume calls evenings and weekends. Handles client complaints and writes incident reports as necessary.
Estimated: $46.2K - $58.5K a year
9d
Homeless Adult Targeted Case Manager
Cross Roads Case Management, LLC —Waterville, ME
To be considered for this position applicants must have a bachelor’s degree in psychology, mental health and human services, social work, nursing, social and…
Up to $25 an hour
Quick Apply
Client Services
Limolink Incorporated —Marion, IA
Specialists will gather customer reservation details, manage reservation changes and cancellations, and coordinate passenger interactions with chauffeurs, to…
$15 - $25 an hour
3d

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Client Service Manager (CNA)

MGA Homecare - Loveland, CO

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Job Details

Full-time $55,000 - $56,000 a year

Benefits

Health savings account
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Cell phone reimbursement
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Bilingual
Spanish
Management
Customer service
Driver's License
Bachelor's degree
CNA
2 years
Communication skills

Full Job Description

Company Description

MGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. In 2022 MGA has opened its doors to MGA Behavior Therapy which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities within Loveland and surrounding areas.

We aim to help our patients and their families by delivering high-quality clinical care in the comfort of their homes. Our goal is to make the lives of our patients and their families easier by demonstrating compassion and integrity at the heart of everything we do. By bringing individualized attention and support throughout every home. MGA Homecare is proudly serving the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and are here to be a resource for patients and their families.

Job Description

Job Summary
The Client Services Manager (CSM) is responsible for developing and managing relationships with assigned clients and field staff to more quickly resolve challenges and address concerns. The CSM oversees all non-clinical aspects of the provision of care that includes the utilization of authorized hours, the vetting of potential candidates, and the management of communication between clients, field staff, and office personnel. The core focus of the position is to ensure client satisfaction and increase client retention. This position reports directly to the Administrator.

Duties and Responsibilities

Demonstrates a working knowledge of Certified Nursing Assistant services and the deficits/diagnosis/vocabulary associated with those services.
Collects and documents referral information for nursing services.
Communicate the referral needs during staffing meetings to engage services for the client. Follows through with problem-solving barriers to services being initiated.
Troubleshoots authorization and client family needs in order to determine feasibility and financial responsibility regarding nursing services.
Coordinates admission prior to therapy evaluation with client caregiver. Completes required consent paperwork to initiate services in an accurate and timely manner.
Demonstrates an understanding of who to collaborate with regarding family dynamic concerns from the clinician or the client receiving services. With the goal of maintaining a positive work environment for staff and clients.
Coordination of services with external providers and support for families attempting to access services in addition to those provided by MGA Homecare.
Establishes effective communication & utilizes critical thinking and problem-solving skills to serve as the primary point of contact for all non-clinical issues or questions between clients, field staff, and office personnel.
Builds strong relationships with clients/families by being highly knowledgeable regarding individual staffing needs and clinician preferences/expectations to ensure appropriate staff placement.
Sets proper and realistic expectations with clients regarding MGA’s service capabilities.
Appropriately logs all non-clinical client & field staff complaints in accordance with MGA policy.
Collaborates with recruiting team to address long and short-term staffing needs by communicating client-specific requests.
Demonstrates working knowledge of payer source requirements, including an understanding of Medicaid, MGA-specific software systems, internal processes, policies, and procedures.
Communicates and escalates all client and field staff issues to management in accordance with MGA Policy.
Participates in the on-call rotation for after-hours service issues.
Effectively supports and executes the mission, ethics, and goals of the company.
Represents MGA and themselves in a positive and professional manner.
Completes work within the designated time.
Demonstrates a high level of honesty, integrity, and accountability.
Adheres to all company policies and procedures outlined in Employee Handbook, Employee Agreement, and/or communicated from management.

Qualifications

Requirements

Bachelor’s Degree Preferred
Bilingual (Spanish/English) preferred
2+ years’ experience in customer service role
1+ years’ experience in management position preferred
Reliable means of transportation and flexibility to travel
Current state driver’s license and automobile insurance.
Must demonstrate ability to meet deadlines
Strong communication skills required

Additional Information

Benefits are available to eligible employees on the first of the month after 30 days of employment and include:

Base salary of $55,000 - $56,000
Auto and phone allowances
Health, Dental & Vision Coverage
Health Savings Accounts (HSA-available if enrolled in high deductible plan)
Flexible Spending Accounts (FSA & LPFSA)
Dependent Care Reimbursement Accounts (DCRA)
Employee Assistance Program (EAP-available if enrolled in Health plan)
401(k) retirement plan
Paid Time Off (PTO)
100% Company Paid Basic Life Insurance (if enrolled in Health plan)
Voluntary Life Insurance
Short & Long-Term Disability
Critical Illness/Accident Insurance
Hospital Indemnity Insurance
Identity Protection Plan
Legal Care Plan
Pet Discount Program

All your information will be kept confidential according to EEO guidelines.

#IND123

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Client Services Manager jobs

Client Service Manager (CNA)

Associate Manager - Client Services

Client Success Manager

Sales Support

Manager & Assistant Manager Positions. Stylist / Barber / Hair Dresser / Cosmetologist

Client Care Emergency Services Specialist

Client Services Agent

Manager, Client Services

Client Services Manager (ProFee)

Client Service Associate

Human Resources Coordinator

Install Manager

Client Services Operations Manager

Client Success Specialist REMOTE FROM ANYWHERE IN THE USA

Client Success Manager

Client Success Manager

Regional Sales Manager - Civilian (HHS)

After Hours Call Support/Scheduler - Remote

Homeless Adult Targeted Case Manager

Client Services

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